Contact Knetbooks Customer Service
Knetbooks Phone Numbers and Emails
Customer Service Number:
-
(859) 459-2166
Knetbooks Email:
Knetbooks Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Knetbooks Customer Service is rated at 1.8 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Knetbooks is 8594592166.
The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 21 seconds.
Be prepared for the call as Knetbooks may ask you for the following information to identify you as a customer: customer id or account no, email or first and last name.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Knetbooks Customer Service is rated at 1.8 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Knetbooks is 8594592166.
The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 21 seconds.
Be prepared for the call as Knetbooks may ask you for the following information to identify you as a customer: customer id or account no, email or first and last name.
People call Knetbooks mainly because of return/ replace, request for information, shipping and delivery.
3% of the consumers who called the company’s customer support stated that their issues were resolved.
The best email to contact Knetbooks is eservice@knetbooks.com.
Contact Information
Knetbooks Website:
Knetbooks Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Friday: 8:30 am - 6:00 pm EST
Saturday - Sunday: CLOSED
How Good is Knetbooks's Customer Service?
Summary of Knetbooks Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Knetbooks?
Return/ Replace Question:
- “Wrong book sent to me need correct one”
- “Return”
- “Hel With returns”
Shipping and Delivery Question:
- “I haven't received my order”
- “Where is my Bible 10690482 , PollyAnn Reyes”
- “Never received package”
Request for Information Question:
- “Questions about purchasing new books”
- “Looking for me textbook”
- “Needed to find out about a book order I made 2 weeks ago.”
Product/ Service Question:
- “Want to purchase book but pay procees won't load”
- “Supposedly damaged book”
- “To figure out my rental book and get my money back”
Payments and Charges Question:
- “Dispute charges”
- “Charge error”
- “Fraud charge”
Activation/ Cancellation Question:
- “Cancelled order”
- “Cancel order request refund”
- “Order was cancelled without my consent”
Refund Question:
- “Refund my book or give me an an ebook.”
- “Refund”
Other Question:
- “Confusion”
- “Book rental”
- “Book order”
Compare Knetbooks Customer Service To
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