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Knetbooks Phone Numbers and Emails

Customer Service Number:

  • (859) 459-2166
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Knetbooks Email:

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How to Contact Knetbooks Customer Service?

Most Popular Number:

(859) 459-2166
Total calls: 96 Issue resolved: 1 Last call: May 29, 2025
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PissedConsumer Reporter

For those inclined towards direct communication, the Knetbooks Phone Number customer service is (859) 459-2166. This avenue is open to customers seeking immediate interaction with a representative for inquiries or support requirements. The response time, however, is contingent upon the fluctuating call volume and the distinctive nature of the query. Knetbooks Customer Service endeavors to furnish timely assistance to all customers, aiming to deliver a positive and satisfactory experience.

Opting for email correspondence, Knetbooks Customer Service provides a dedicated customer service email address: eservice@knetbooks.com. This avenue permits customers to transmit comprehensive queries or concerns directly to Knetbooks' support team. While acknowledging that email responses may entail a longer duration compared to phone interactions, it presents the advantage of evading the need to endure hold times or schedule a Knetbooks Phone Number call. For optimal assistance, it's advisable to furnish your email with as much detail as possible, aiding the support team in efficiently addressing your concerns.

To engage with Knetbooks Customer Service through their website, visit www.knetbooks.com. Once on the site, seek out the "Contact Us" or "Support" segment, typically located at the page's lower extremity or within a menu. This area will lead you through diverse support mechanisms, incorporating the ability to submit a form detailing your inquiry or issue. Enhancing the support team's efficiency in assisting you involves furnishing your submission with as much pertinent information as possible.

The Knetbooks Address is 2415 Palumbo Drive, Lexington, Kentucky 40509, United States. This site functions as the central headquarters for Knetbooks, catering to customers who wish to avail in-person support or explore the range of offerings. For the latest operating hours and any specific instructions regarding office visits, it is recommended to consult the Knetbooks Contact official website or contact them directly.

Knetbooks Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Knetbooks Customer Service is rated at 1.8 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    95% phone 5% email
  • The best phone number to call Knetbooks is 8594592166.

  • The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 21 seconds.

  • Be prepared for the call as Knetbooks may ask you for the following information to identify you as a customer: customer id or account no, email or first and last name.

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Contact Information

Knetbooks Website:

Knetbooks Help Center:

Corporate Office Address:

Knetbooks
2415 Palumbo Drive
Lexington, Kentucky 40509
United States

Other Info (opening hours):

Hours:

Monday - Friday: 8:30 am - 6:00 pm EST

Saturday - Sunday: CLOSED

More contact details

Knetbooks Rating Based on 5 Reviews

Rating details

1.7
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Reliability
Customer service
Website
Location

Rating stats

Rating trend

How Good is Knetbooks's Customer Service?

Samiha Lgw
Samiha Lgw
Feels Satisfied | Jun 03, 2023

I'm still waiting for my Bible, it's very important to me, I love GOD. Knetbooks hasd what I wanted. I hope I get my Bible this week of 6/7/23. Patience is a virtue. I just need to believe it would be delivered soon. Thank you & GOD BLESS YOU THANKYOU FOR YOUR TIME. GOD USA 89XXX WALKER

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Christiaan Pwd
Christiaan Pwd
Feels Disappointed | May 23, 2023

The customer service is only through email or live chat. There is no number to call to talk to a live person, it's frustrating. I have used knetbooks for the past 5 years and have never had a problem with them until now. I am very dissatisfied with knetbooks and not sure I'll use them again. I'll use Chegg

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Summary of Knetbooks Customer Service Calls

96 TOTAL
CALLS
00:21 AVG CALL
DURATION
3% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Knetbooks?

Return/ Replace Question:

  • “Wrong book sent to me need correct one”
  • “Return”
  • “Hel With returns”

Shipping and Delivery Question:

  • “I haven't received my order”
  • “Where is my Bible 10690482 , PollyAnn Reyes”
  • “Never received package”

Request for Information Question:

  • “Questions about purchasing new books”
  • “Looking for me textbook”
  • “Needed to find out about a book order I made 2 weeks ago.”

Product/ Service Question:

  • “Want to purchase book but pay procees won't load”
  • “Supposedly damaged book”
  • “To figure out my rental book and get my money back”

Payments and Charges Question:

  • “Dispute charges”
  • “Charge error”
  • “Fraud charge”

Activation/ Cancellation Question:

  • “Cancelled order”
  • “Cancel order request refund”
  • “Order was cancelled without my consent”

Refund Question:

  • “Refund my book or give me an an ebook.”
  • “Refund”

Other Question:

  • “Confusion”
  • “Book rental”
  • “Book order”

Compare Knetbooks Customer Service To

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