Knetbooks Phone Numbers and Emails

Customer Service Number:

  • (859) 459-2166

Knetbooks Email:

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How to Contact Knetbooks Customer Service?

Most Popular Number:

(859) 459-2166
Total calls: 82 Issue resolved: 1 Last call: Apr 6, 2024

What is the Knetbooks Phone Number?

For those inclined towards direct communication, the Knetbooks Phone Number customer service is (859) 459-2166. This avenue is open to customers seeking immediate interaction with a representative for inquiries or support requirements. The response time, however, is contingent upon the fluctuating call volume and the distinctive nature of the query. Knetbooks Customer Service endeavors to furnish timely assistance to all customers, aiming to deliver a positive and satisfactory experience.

What is the Knetbooks Customer Service Email Address?

Opting for email correspondence, Knetbooks Customer Service provides a dedicated customer service email address: eservice@knetbooks.com. This avenue permits customers to transmit comprehensive queries or concerns directly to Knetbooks' support team. While acknowledging that email responses may entail a longer duration compared to phone interactions, it presents the advantage of evading the need to endure hold times or schedule a Knetbooks Phone Number call. For optimal assistance, it's advisable to furnish your email with as much detail as possible, aiding the support team in efficiently addressing your concerns.

How Can I Contact the Knetbooks Support via the Website?

To engage with Knetbooks Customer Service through their website, visit www.knetbooks.com. Once on the site, seek out the "Contact Us" or "Support" segment, typically located at the page's lower extremity or within a menu. This area will lead you through diverse support mechanisms, incorporating the ability to submit a form detailing your inquiry or issue. Enhancing the support team's efficiency in assisting you involves furnishing your submission with as much pertinent information as possible.

What is the Knetbooks Address?

The Knetbooks Address is 2415 Palumbo Drive, Lexington, Kentucky 40509, United States. This site functions as the central headquarters for Knetbooks, catering to customers who wish to avail in-person support or explore the range of offerings. For the latest operating hours and any specific instructions regarding office visits, it is recommended to consult the Knetbooks Contact official website or contact them directly.

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Contact Information

Knetbooks Website:

Knetbooks Help Center:

Corporate Office Address:

Knetbooks
2415 Palumbo Drive
Lexington, Kentucky 40509
United States

Other Info (opening hours):

Hours:

Monday - Friday: 8:30 am - 6:00 pm EST

Saturday - Sunday: CLOSED

More contact details

Knetbooks Rating Based on 4 Reviews

Rating details

2.0
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Customer service
Reliability
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How Good is Knetbooks's Customer Service?

Samiha Lgw
Samiha Lgw
Feels Satisfied | Jun 03, 2023

I'm still waiting for my Bible, it's very important to me, I love GOD. Knetbooks hasd what I wanted. I hope I get my Bible this week of 6/7/23. Patience is a virtue. I just need to believe it would be delivered soon. Thank you & GOD BLESS YOU THANKYOU FOR YOUR TIME. GOD USA 89XXX WALKER

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Christiaan Pwd
Christiaan Pwd
Feels Disappointed | May 23, 2023

The customer service is only through email or live chat. There is no number to call to talk to a live person, it's frustrating. I have used knetbooks for the past 5 years and have never had a problem with them until now. I am very dissatisfied with knetbooks and not sure I'll use them again. I'll use Chegg

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Summary of Knetbooks Customer Service Calls

82 TOTAL
CALLS
00:21 AVG CALL
DURATION
3% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Knetbooks?

Shipping and Delivery Question:

  • “I haven't received my order”
  • “Where is my Bible 10690482 , PollyAnn Reyes”
  • “Never received package”

Return/ Replace Question:

  • “Return”
  • “Hel With returns”
  • “No answer to two previous emails sent over a week ago regarding rental return.”

Activation/ Cancellation Question:

  • “Cancelled order”
  • “Cancel order request refund”
  • “Order was cancelled without my consent”

Refund Question:

  • “Refund my book or give me an an ebook.”
  • “Refund”

Request for Information Question:

  • “Needed to find out about a book order I made 2 weeks ago.”
  • “Check status of order”

Payments and Charges Question:

  • “Charge error”
  • “Fraud charge”

Product/ Service Question:

  • “To figure out my rental book and get my money back”

Other Question:

  • “Missing book”
  • “N/A”
  • “Wrong textbook”

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