Contact Knetbooks Customer Service
Knetbooks Phone Numbers and Emails
Customer Service Number:
-
(859) 459-2166
Knetbooks Email:
Customer Service
Knetbooks Contact Information
Knetbooks Website:
Knetbooks Help Center:
Corporate Office Address:
Knetbooks
2415 Palumbo Drive
Lexington,
Kentucky
40509
United States
Other Info (opening hours):
Hours:
Monday - Friday: 8:30 am - 6:00 pm EST
Saturday - Sunday: CLOSED
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Summary of Knetbooks Customer Service Calls
21
TOTAL
CALLS
CALLS
00:29
AVG CALL
DURATION
DURATION
0%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Knetbooks Customer Service?
Payments and Charges Question:
- “Charge error”
- “Fraud charge”
Shipping and Delivery Question:
- “Wrong address”
- “Ordered textbook to wrong address”
Request for Information Question:
- “Check status of order”
Product/ Service Question:
- “To figure out my rental book and get my money back”
Return/ Replace Question:
- “Return”
Refund Question:
- “Refund”
Other Question:
- “Rental book”
- “No”
- “I refused a package”
About
Knetbooks Return Policy
To read more:
http://www.knetbooks.com/account/return-rentals
Knetbooks Terms of Service
This Rental User Agreement is considered to be a contract between The User of company services and GB Rentals, LLC. By placing an order The User of Website agree to the terms and conditions of this agreement, Knetbooks's' privacy policy, Company's terms of use, and any other documents incorporated into the website. The Client of Knetbooks agree that this User Agreement is legally binding between The Client and GB Rentals, LLC. GB Rentals, LLC may modify this agreement from time to time. Any modification shall be effective upon posting on the website. The Customer agree to be bound to any changes to this agreement when The Client of Knetbooks use the website or the service after the change is posted. In connection with The User's rental order, The User will select a rental return date. The rental return date will appear on The Customer's order confirmation as well as in the order details displayed in the account section of the Knetbooks website.
To read more:
http://www.knetbooks.com/terms-of-use
Knetbooks Privacy Policy
Knetbooks is committed to protecting The Client's privacy. Website make every effort to assure The Client's confidentiality and to keep The User's trust. The information The User provide Website in The Customer's account is used to process orders and to assist The Company in providing The Client of Knetbooks with a more personalized user experience. Knetbooks utilizes every available technology to ensure that The Client's confidential information remains secure. Knetbooks holds The User's email address in strictest confidence. Website do not sell, give away, or otherwise distribute The Customer's email address to any third party unless The Client of Knetbooks have given The Company permission to do so. When The Client of Knetbooks place an order, Knetbooks will ask for The User's name, email address, shipping address, billing address, and credit card number with expiration date. This information allows Website to process and fulfill The Client's order and to notify The Customer of The Customer's order status.
To read more:
http://www.knetbooks.com/privacy-policy
Knetbooks Pros and Cons
Pros: Easy to order
Cons: Bad communication
Knetbooks is ranked 85 out of 434 in Rentals category
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Knetbooks