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Contact Knetbooks Customer Service

How to Reach a Person at Knetbooks

Verified Contact Information

Customer Service Number:

  • 1-859-459-2166
    IVR / Automated System Only (No Human Option)
Call customer service
Send Message

Accessibility:

  • 1-484-255-8561

Knetbooks Emails:

Accessibility
Customer Service
Legal
Privacy Inquiries
Media
Affiliates

Knetbooks Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Knetbooks Phone Number
1 (859) 459-2166
Average Calls duration
26 seconds
Most Popular Knetbooks Email Address
eservice@knetbooks.com
Issue Resolution Rate
Low (5% reported full resolution)
Knetbooks Customer Service Rating
3 out of 5
Overall Customer Sentiment
Mostly neutral
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact Knetbooks Customer Service?

Most Popular Number:

(859) 459-2166
IVR / Automated System Only (No Human Option)
Total calls: 112 Issues resolved: 2 Last call: May 12, 2026

For those inclined towards direct communication, the Knetbooks Phone Number customer service is (859) 459-2166. This avenue is open to customers seeking immediate interaction with a representative for inquiries or support requirements. The response time, however, is contingent upon the fluctuating call volume and the distinctive nature of the query. Knetbooks Customer Service endeavors to furnish timely assistance to all customers, aiming to deliver a positive and satisfactory experience.

Opting for email correspondence, Knetbooks Customer Service provides a dedicated customer service email address: eservice@knetbooks.com. This avenue permits customers to transmit comprehensive queries or concerns directly to Knetbooks' support team. While acknowledging that email responses may entail a longer duration compared to phone interactions, it presents the advantage of evading the need to endure hold times or schedule a Knetbooks Phone Number call. For optimal assistance, it's advisable to furnish your email with as much detail as possible, aiding the support team in efficiently addressing your concerns.

To engage with Knetbooks Customer Service through their website, visit www.knetbooks.com. Once on the site, seek out the "Contact Us" or "Support" segment, typically located at the page's lower extremity or within a menu. This area will lead you through diverse support mechanisms, incorporating the ability to submit a form detailing your inquiry or issue. Enhancing the support team's efficiency in assisting you involves furnishing your submission with as much pertinent information as possible.

The Knetbooks Address is 2415 Palumbo Drive, Lexington, Kentucky 40509, United States. This site functions as the central headquarters for Knetbooks, catering to customers who wish to avail in-person support or explore the range of offerings. For the latest operating hours and any specific instructions regarding office visits, it is recommended to consult the Knetbooks Contact official website or contact them directly.

PissedConsumer Club

Contact Information

Knetbooks Website:

Knetbooks Help Center:

Corporate Office Address:

Knetbooks
2415 Palumbo Drive
Lexington, Kentucky 40509
United States

Other Info (opening hours):

Hours (EST):

Monday - Friday: 8:30am - 6:00pm

More contact details

Summary of Knetbooks Customer Service Calls

112 TOTAL
CALLS
00:26 AVG CALL
DURATION
5% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Knetbooks?

Shipping and Delivery Question:

  • “Non delivery”
  • “Package”
  • “Where is my text book”

Return/ Replace Question:

  • “Lare return”
  • “Need RETURN LABEL to return a rental book”
  • “Wrong book sent to me need correct one”

Activation/ Cancellation Question:

  • “Trying to see why my order was canceled”
  • “You cancelled book order I purchased for son on college”
  • “Cancellef book for college”

Request for Information Question:

  • “Inquiry on my order.”
  • “Questions about purchasing new books”
  • “Looking for me textbook”

Refund Question:

  • “Refund”
  • “Refund my book or give me an an ebook.”

Product/ Service Question:

  • “Want to purchase book but pay procees won't load”
  • “Supposedly damaged book”
  • “To figure out my rental book and get my money back”

Payments and Charges Question:

  • “Dispute charges”
  • “Charge error”
  • “Fraud charge”

Other Question:

  • “Books”
  • “Urgent”
  • “Book rental”

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