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This is a follow-up to a previous complaint. I went to breakfast with the Beatles at Morongo Casino on August 27, I won two tickets for breakfast with the Beatles at the hard rock Café in Hollywood for September 17 of this year.

I turn the tickets over to my niece for her birthday which happened to be September 17, she never got the tickets. I called on September 14th, I spoke with reception who was very curt and very rude knew my nieces name and said shed be getting the tickets just prior to the event.

Well, her birthday has come and gone, no tickets were received at all. While granted they were free tickets, it was very disappointing to listen to something for the last 30 years, and then finally get to go, win something and not be able to take advantage of it

User's recommendation: They need a new receptionist.

Location: Beaumont, California

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