Klipsch Audio Technologies - Klipsch doesn't stand behind its products

2 of 4 Klipsch Audio Technologies reviews

Purchased Klipsch Mode-M40 headphones just over 2 years ago, with 2 year warranty.They cost $350.

They are noise canceling and I use them only for plane flights, so about 3x yearly. Just took them out for a trip, and noted the fabric covering an ear cup had split at the seam, just while resting in the case, an obvious factory defect. Company refuses to fix this, saying it's a few weeks past the end of warranty coverage. Obviously, the company is not proud of their products and takes no responsibility for their defects.

I have a pair of Etymotic earbuds in which a wire broke well out of warranty, and they replaced them for free!!I will never order another item from Klipsch again.

This review is a subjective opinion of a user.
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More Review Details

Warranty

  • What I liked
      No items
  • What I disliked
    • Poor quality and customer service

Reason of review:
Bad quality
Preferred solution:
Let the company propose a solution
Product or service
Mode M40 Headphones
Review category
Gadgets and Accessories
review #620944

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2 of 4 Klipsch Audio Technologies reviews
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