Klaussner Furniture

11 of 33 Klaussner reviews

Our Klaussner power recliner and sofa started falling apart within a week of delivery.The cushions sank in, the separation between the back of the couch and the bottom cushion was enormous, and we found out that the arms are stapled cardboard- my husband put his elbow through one.

The fabric peels up off of the white cotton backing. My back started hurting from sitting on this couch, and I had to see a chiropractor. Klaussner refused to send a rep out to inspect the furniture, and Sherry Greene, company rep, was not very nice at all. The furniture company we purchased it from refused a refund until we actively pursued the case through The Division of Consumer Affairs.


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Reason of review:
Damaged or defective
Product or service
Klaussner Sofa
Review category
Furniture and Decor
review #669657

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11 of 33 Klaussner reviews

Jul 04, 2016 #1181248 Pearland, Texas, United States

This is very helpful review. We were thinking of purchasing a Klaussner sofa, but will look at other brands instead.

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