Skip to content
  • Login

Contact Kiwibank Customer Service

Kiwibank Phone Numbers and Emails

Customer Service:

  • +6 480 052 1521
    Credit cards
  • +6 480 000 0654
    Existing home loan customer
  • +644 803 1649
    Existing home loan customer
  • +644 473 1133
    Overseas
  • +6 480 054 9454
    Personal loans
  • +6 480 058 8002
    Personal loans
  • +6 480 011 3355

Accounting/ Billing:

  • +6 480 022 2490
    International payments
  • +644 460 9290
    International payments

Business Customer Service:

  • +6 480 060 1601
    Business banking
  • +644 803 1646
    Business banking

Claims:

  • +6 480 022 2491
    House, contents and car insurance
  • +644 463 2199
    Life and Living
  • +6 480 084 5010
    Pre-existing medical conditions
  • +6 480 080 0477
    Travel insurance for credit cards
  • +649 985 5000
    Travel insurance for credit cards

General Info:

  • +6 480 042 7384
    KiwiSaver
  • +644 494 6079
    KiwiSaver

Media:

  • +6 427 475 3521
Send Message

Kiwibank Emails:

Business Customer Service
Report Fraud
Report a suspicious activity
Is this your business?
More phone numbers and emails Less phone numbers and emails

Kiwibank Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    57% phone 43% email
  • The best phone number to call Kiwibank is 64800521521. 50% of consumers used this number to address their issues and concerns.

  • People call Kiwibank mainly because of account, payments and charges.

  • The best email to contact Kiwibank is business.banking@kiwibank.co.nz. 67% of customers use this email address to address their issues and concerns.

PissedConsumer Club

Contact Information

Kiwibank Website:

Kiwibank Help Center:

Corporate Office Address:

Kiwibank Limited
Private Bag 39888 Wellington Mail Centre
Lower Hutt, Wellington 5045
New Zealand

Other Info (opening hours):

Hours:

Monday - Thursday: 7am - 9pm

Friday: 7am - 8pm

Saturday - Sunday: 8am - 4:30pm


Locations:

Auckland

155-157 Fanshawe St,

Auckland, 1010, NZ

Hastings

200 Market St N,

Hastings, Hawke’s Bay 4122, NZ

Wellington

20 Customhouse Quay,

Wellington, Wellington Region

011, NZ

More contact details

Fax:

+64 04 460 9117

Kiwibank Rating Based on 1 Review

Rating details

5.0
more details
Product or Service Quality
Reliability
Customer service
Billing Practices

Rating stats

Rating trend

Summary of Kiwibank Customer Service Calls

4 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Kiwibank?

Account Question:

  • “I Olimiva kata Just sent money to kiwi bank it was wrong acc Can please hold the money and I need my money back can sent back to my ANZ account from cook island”
  • “My acc are freezed and I need my funds”

Payments and Charges Question:

  • “Unorthorised payment coming out of my bank”
Write a review
Do you have something to say about Kiwibank? What happened? What can we help you with?
Submit review Don't show this popup