Kiva Phone Numbers and Emails

Toll-Free Number:

  • (888) 445-5032
    Toll Free US
Send Message

Customer Service:

  • (828) 479-5482

Paypal Support:

  • (402) 952-8811

Kiva Emails:

Customer Service
Copyright Infringement Inquiries
Is this your business?

Kiva Customer Service Overview

The aggregated data is based on calls made from website and questionnaires provided by users.

  • More commonly used way of contact is by phone.

    Source Distribution
    82% phone 18% email
  • The best phone number to call Kiva is 8884455032. 91% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Thursday, while the shortest are on Sunday.

  • People call Kiva mainly because of product/ service, refund, shipping and delivery.

View full overview ›
PissedConsumer Club

Contact Information

Kiva Website:

Kiva Help Center:

Corporate Office Address:

875 Howard Street, Suite 340 986 Mission Street, 4th Floor
San Francisco, California 94103
United States

Other Info (opening hours):

Other Location:

Hurlighum-Starwood Apts

Apt. No. A4, Argwings Kodhek Rd

P.O. Box 27603-00506 Nairobi

Mailing Address:

875 Howard Street, Suite 340

San Francisco, CA 94103

More contact details

Kiva Rating Based on 2 Reviews

Rating details

more details
Diversity of Products or Services
Customer service

Rating stats

Rating trend

Summary of Kiva Customer Service Calls

00:00 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Kiva?

Product/ Service Question:

  • “I want my money back i loaned”
  • “My Kiva loan”
  • “Need business loan”

Refund Question:

  • “I want my money back i loaned”
  • “Refund”

Account Question:

  • “Won't accept my password”

Payments and Charges Question:

  • “Payment”

Cards Question:

  • “KIVA card did not print”

Request for Information Question:

  • “I'm wanting to order some thing I tried and I'm not sure it went through. I need to talk to someone as soon as possible. Thank you.”

Website/ Application Question:

  • “Application problem”

Shipping and Delivery Question:

  • “Delivery person not delivering as requested”

Other Question:

  • “White spots”
  • “Reserve rooms for vacation”
  • “Talk to a real person”

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