Kitchenaid Type 577-1 Dishwasher Rusted (3 months old)

232 of 465 Kitchenaid reviews

We purchased a Kitchenaid Type 577-1 stainless steel dishwasher and in less than three months it is rusted on every inside panel.Kitchenaid told us that rust was not covered on their warranty ------ We had the Kitchenaid repairman come to verify that "yes, that is rust" and he told us they didn't even offer to replace panels since the stainless steel is so inferior and would just rust again.

We are being forced to collect the $1,000 back from this misrepresented sale from Kitchenaid and the dealer that we purchased it from. Rust is and can be a "carcinogen" and everyone at Kitchenaid should be aware that they are responsible.

We are only one of many consumers who purchased this appliance and there should be a class action lawsuit.

This review is a subjective opinion of a user.
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More Review Details

Monetary loss:
$1000
Product or service
Kitchenaid Stainless Steel Dishwasher
Review category
Appliances and Electronics
review #448968
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232 of 465 Kitchenaid reviews
WP2008

Oct 02, 2013 #724584 Benton Harbor, Michigan, United States

Hello JoyHardin1. My name is Ashley and I am a representative of KitchenAid. Based on the information that is in your review and your User ID, we believe your concern has already been resolved. If it has not, please email us directly at KitchenAid.Digital@KitchenAid.com. Please include your phone number, address, and the model and serial number for your dishwasher. Sincerely, Ashley

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