Contact Kissimmee Utility Authority Customer Service

You have multiple avenues to initiate contact with KUA customer service via email. For general customer service inquiries, utilize the email address customerservice@kua.com. In cases where you have home energy audit concerns and issues, reaching out to kuagreenteam@kua.com is recommended. Additionally, if you seek information about hurricane season, direct your inquiries to hurricane@kua.com. These KUA customer service email addresses have been established to streamline communication with the company, ensuring that your messages are directed to the appropriate department for personalized assistance.

You can contact KUA customer service via their official website. To do so, visit the official website and head to Contact, where you will find different ways to contact the support team. The Customer Service Center is available Monday-Friday from 7:00 AM to 6:00 PM, excluding holidays, to respond to online requests. If you need urgent attention, call KUA Kissimmee's contact number at 407-933-7777 24 hours a day. In the bottom right corner is an option to start a live chat. There is an alternative to filling out the form. However, Florida law should be considered where e-mail addresses are public records. If you do not want your email address released in response to a public records request, it’s best not to send an email to the KUA customer service. In this case, calling or sending concerns in writing is recommended.