Kirklands Customer Care Review

16 of 89 Kirklands reviews

I ordered a Christmas present for my sister on November the 30th!Last week on the 15th I called and they said it would be delivered the following week before Christmas.

So I call today on December 21st and they said the order was cancelled due to lack of inventory! So no notice, no email, or phone call. Nothing!! So pissed off.

That is horrible customer service!!Thanks a lot Kirklands.

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Customer service
Product or Service Quality
Ease of Use
Exchange, Refund and Cancellation Policy
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Value for money

Reason of review:
Order processing issue
Product or service
Review category
Supermarkets and Malls
review #977261
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16 of 89 Kirklands reviews

Jan 11 #1269406 Du Quoin, Illinois, United States

Same thing happened to me! I dont know how they stay in business terrible customer service!! They have no intentions of fulfilling these orders placed. It is very disappointing you never get what you ordered. Maybe they need to stop allowing online orders since they are unable to operate this setup!

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