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1.0

My nanny and I went into the Kirklands store in San Antonio, TX. As soon as we walked in we were blown away by an overpowering smell of chemical air fresher .

I had to cover my nose and go tell the employees how horrible and damaging this is to your health . They employees were very rude and said it's the scent cachet we sell but thanks. As I was complaining a random customer said yes this is way too strong. I couldn't bear to be in that store any longer and we quickly left got in our car and felt so dizzy that I couldn't even drive off.

My nanny had an instant headache. I called corporate and they were just as rude and didn't care that they had so many complaints about this issue. This is pure poison they are poisoning peoples health.

This is 2nd hand chemical exposure which is worst then 2nd hand tobacco exposure and they could care less even about there poor employees that have to endure this on a day to day basis.

Reason of review: Poor customer service.

Location: Pantego, Texas

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Harleen Tcs

I had the same response to my complaint about the overwhelming smell, which I think is complete BS. The Bed Bath & Beyond right next door had a display of the same sachets right at the entrance and I smelled nothing. It's too bad so many people can't shop there, they have some nice things.

Guest

Hey so I thought I should tell you but the sachets are just essential oils and other such things. Completely safe, but slightly overpowering to some people in the quantities that the stores are required to have set out.

Guest

There is no "2nd hand chemical exposure". The scent really is caused by the sachet packets that they sale, some people are just more sensitive to the smell than others.

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