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What a crock! three girls came to my door and told me they were doing a promo for a new "CARPET CLEANING BUSINESS" in the area and they would shampoo any room of my house as advertisement hoping I would in return be satisfied and tell others...

Since we were looking to have our carpets professionally cleaned anyway, I figured this was a perfect way to see if I like their product. I told them I would hire them back to do the other rooms if all went well - they told me that's what they were hoping for, 'future business'

They said, they "would move all my furniture and shampoo my carpets free of charge, I did not have to do anything"... well, as they were out getting their 'equipment', I moved all the furniture. two of the girls left, and the third came in w a vacuum cleaner - a Kirby... I own a Kirby, I hate the attachment hassle so it stays in my closet and I use my Dyson, which I love!

She vacuumed a 3x3 area to show me how well it worked... I didn't care, my vacuum works awesome, its just that the room she was in, was the walkway between the garage and the main house w a TV and couches,pretty much an extension of the garage for the guys and their muddy boots.

Long, frustrating story short... she was there over an hour and had only been messing around w the attachments. Then she sprayed the same area w shampoo and vacuumed it up, I saw no change.

I had to leave,I told them from the beginning that I only had about 90 minutes - of course, they said," no problem". She was their w no car and kept telling me that her boss was on his way and he wanted to talk to me...

I explained that I was totally mislead, I had no idea that it was a promo for a Kirby or I never would have agreed. So, I left, told her thanks, if I liked the way the carpets turned out, I would contact them. She acted like that was fine.

So, when I came home - my room had piles of dirt as if they emptied out the bag throughout the room and left about 12 filters laying around! Nothing was even vacuumed except the initial 3x3 area. PLUS, they left the outside door wide open so every fly in the county came in...

I'm ticked, this was a *** and a wast of my time not to mention I moved all my furniture and now have a room filled w flies! Can I file a complaint ? Is there anything I can do to prevent others from this *** ?

Location: Grand Mound, Iowa

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Guest

Here is another news article about this company:

http://www.pjstar.com/article/2014****/NEWS/14012****

Guest

Here is a new reports about aggressive selling techniques from this company:

http://wqad.com/2014/04/22/company-accused-of-hostage-taking-door-to-door-sales-has-f-rating/

And their BBB page with their F rating:

https://www.bbb.org/iowa/business-reviews/vacuum-cleaners-service-and-repair/river-city-and-associates-in-davenport-ia-3200****

Guest

The employees are treated as trash to begin with. I worked for them and I felt like ***.

They refused to pay me so I took it up with the state and won. I got a $490 check for 58 hours. All you can do is warn others and if they like the product, buy one off Ebay for $600 and save yourself the hassle. The try selling the same product for $3,200.

Who cares about the warranty anyway.

If its a good product it wont need fixing. My parents bought one in 2007 and its 2017 never an issue or warranty problem.

Guest
reply icon Replying to comment of Guest-1291229

Good for you!!! I get tired of reading stories of people not getting paid and/or getting treated like a W2 employee when these distributorships force them to be 1099 independent contractors,(so they don't have to pay an hourly or benefits/OT), yet they don't ever do anything to try to get their money.

So, kudos to you for doing something about it! I'd like to hear more stories of people getting off their backsides and doing something besides just complaining.

Guest

This "company" is straight ***, they lie to you about pay, *** over if you don't meet requirements they provide blah blah blah I worked for a day and I couldn't take it anymore, this woman knew she wasn't gonna buy a Kirby but my sales manager insisted we demo for her! Left me there for 2.5 hours than came back to get me because she had called the police because we didn't have permits to sale in tht county....I almost got a ticket! As shady as the company is they most certainly would've threw me under the bus,,,, ohh and not to mention my sales manager was smoking pot on the way to whatever town we were in

Guest

ANd by the way to that former Kirby employee. No wonder things didnt work out because you were only there for 3 days.

If you gave it time the rewards are great. Also most people read the fine print before they sign anything. Thats your fault.

There is a devine reason most KIRBY salesman are successful. Its because they are dedicated and believe in what they do.

Guest
reply icon Replying to comment of Guest-690781

MOST Kirby salespeople are NOT successful. If one even lasts longer than a month, they are considered long-time workers, lol!

Guest

I was with Kirby for along time and I have to tell you that I think you are very wrong. Kriby's are the best complete home care units in the world and Im saying this because its a proven fact.

The people you are talking about Ive known and worked with for a long time and they are very professional and love what they do. So please stop trying to ruin their reputation because you arent satisfied with whatever it may be. And please stop making up lies.

Its childish. Thanks.

Guest
reply icon Replying to comment of Guest-690759

This company has ruined their own rep! They have an F rating with the BBB and there is a news report of them being accused of holding a customer hostage!

They also, according to the news report, have 6 different names they go under. That is a major red flag right there!

Guest

This company has many names: Foundation, Best company, and Paradigm Investment group. All sub companies of Kirby.

They always post on Craiglist saying high pay, start immediately, full-time or part-time everything to make them sound good. But all you going to do is go door-to-door offering free carpet cleaning but they won't tell you is they are going to take 2-3 hours of your time trying to sell you a kirby. Of-course they going to carpet shampoo ONE room but like I said they going to take 2-3 hours of your time.It's a scam just to get in your house and sell you a kirby. They say they will pay you over 2000 dollars a month but they don't tell you have to demostrat this product to 55 house before you get paid at end of month and if you do 54 you don't get paid.

One more thing kirby cost over 2300 dollars.

In 4 days I work over 60 hours, thats over 12 hours a day and i did not get paid one cent.

It a commission based job and they will say you will get paid 1650 or 2150 a month base pay but they don't tell you is that there is a goal you have to reach before you get paid. 55 demostrations for $1650 and 65 demostration for 2150 and if you only do 54 demostration you get paid ZERO dollars.

Guest
reply icon Replying to comment of Guest-488597

That is a out right lie your paid weekly and yes it is commission. Your do the work and clean the the carpet to impress the client and sell the product.

So if your there for 3 hours and you make a sell for 2300 hundred dollars you get a percentage when your new that way even if the kirby gets discounted big time you still make money. but after your trained and on point. you get every thing over 1150. on ever your kirby your sell.

So on one that's 1150 profit.That's 280 dollars a hour! do that 3 times in a week and and thats 3450. So no its not a scam. Often times though the kirby will get discounted so if the kirby only goes for 1700 hundred you get 550.

I depends can you build enough values that you can sell for the big bucks or and do you throw out the deals and chop the price and take that easy sell. You might be both.

Guest
reply icon Replying to comment of Guest-894440

That’s an outright lie. You don’t make anywhere near that much

Guest
reply icon Replying to comment of Guest-894440

Stop trying to support your MLM. I very one knows it’s a type of pyramid scheme.

You only make money a certain way. The market has been saturated on this stupid vacuum.

Guest

I agree with all the above complaints. The salesman at my door asked me about a spot on my carpet, said he could clean it in 10 minutes.

I said I was working from home, and he said no problem, we can do the work and will let you know when we're finished. He said he had to call his manager to get the equipment. Next thing I know, 3 guys are in my house, the "manager" is saying that another guy is going to do the cleaning, it's his first day and that he was really nervous. I felt bad for the guy.

It was actually his first day and he didn't really know what to do. The other guys left. The demo guy would keep interupting my work to show me each attachment he was putting on. He did a good job, but I could tell he was uncomfortable.

Soon, I had to get my kids from school, but couldn't leave this guy in my house, so I had to find alternative arrangements to get my kids home. Plus, I had to help with homework, make them snacks and dinner and we had to leave. It was exhausting trying to be cordial to the dude. The others didn't come to get him so he could leave until after 4 hrs later!!

He told me that he didn't know what was going on or why they were taking so long to come get him. He called the owner, and he said to "keep vacuuming".. He eventually called his wife to come get him , which was over a 2 hr drive. I was so irritated.

When the van finally got here to pick him up, it was a girl who I hadn't seen yet. She said she "got lost" that's why she was so late. I live in a small town. I didn't buy it.

Let's just say she knew I was ticked off. I will never buy a Kirby due to their actions.

Guest

If you want a Kirby vacuum, get it somewhere else. Salesmen for this company are *** artists and will not give you an honest price. I cancelled my order and was given rude and disrespectful treatment by incompetent office help that told me the contract didn't mean what it said about refund of money. Record every conversation and get receipts for anything sent to them.

Don't fall for the line that the new guy gets a trip to the Dells if he makes this one sale. And don't buy the story that he/she was in an accident and needs the money so bad they are working when they should be in bed. The two guys got their stories switched--the "hurt" guy said he had been rear-ended. His partner who was not in the room at the time began explaining to me that he had bumped his head going over railroad tracks.

They are dishonest *** men--you have been warned.

Guest

I totally get where your coming from. I was a Kirby employee for about 3 days.

I didn't even get a paycheck. They DO teach you to lie. I got stuck in an older woman's home for 4 hours one day. Total BS!!

I did do the entire room but, got nothing for it. They tell you to tell the "clients" that you get $25 for just cleaning their carpets.

You don't get a dang thing for that. I'm sorry for anyone that ever had to work for these people or have the experience of a "free carpet cleaning." Kirby is a great vacuum, but the company is a joke!

Guest

the person below me is obviously with hawkeye.

regional manager for a fortune 500 company says "falt" and "deffinately?" LOLPLEASE. quit lying to people. your company makes me sick.

Guest

I disagree with all the negative bs. i worked for this company for a year in a half and learned alot.

I took all the tools from the company and it made me into who i am today. A regional manager for a fortune 500 company. I can understand if you are lazy and have a negative outlook. Negative thinking creates negative results.

If you are thinking you wont get paid maybe you should start working and if all you have to do is talk negative then you realy don't have a job.

hmmmmm!!! I know for a fact that i made at least 800 per week if not more so if you are lazy thats your falt no one elses and deffinately not hawkeye's.

Guest
reply icon Replying to comment of Guest-405820

Fortune 500 companies don’t hire people that have no degree and cannot spell. Especially as regional managers. If you do work for a big company, then it’s probably in the mail room.

Guest

I went and applied for a customer service job a week ago. It looks as if everyone that applys get the job.

They stuffed us in a small room, then tried to pitch us on selling vacuum cleaners?

Said we didnt have to sell, but the paperwork the kid wanted me to sign had "selling/sales" all over it. I walked...you should do the same

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