Dallas, Texas
2 comments
Not resolved

I received an Email from KingSizeDirect offering a discounted price on some shirts over a 72 hour period. I went on the site during that time and saw the shirts and they listed the discounted price. However, when I went to the "CART" to check out, the discounted price was not there - the FULL price was. I called Customer Service and was told that they could take my order and PLACE IT ON HOLD - then I could call back the following day and have the discounted price put in place and then release the order. So I did as asked - and the following day called Customer Service once again to have the discount put in place. I was informed that they "Could" do that - but I had to pay the FULL PRICE first - and then AFTER they shipped it and I received it, I needed to call them back THEN and only at THAT time could they discount the price and issued a refund for the difference.

Related: Kingsize Customer Care Review from Tacoma, Washington

Of course I refused - I've seen this ploy before with them. When the item arrives and you call back you are told that they cannot honor that discount this long after the offer and that it should have been taken care of when the order was placed.

I explained that to Customer Service and was told there was nothing they could do but place a FULL PRICE order and after shipped and received and called again - correct the pricing.

Do not trust any company that does not honor their advertisements at the time of the advertisement when the items are in stock and available. Very dissatisfied Customer!

Review about: Polo Shirt Discount.

Review #263104 is a subjective opinion of a user.

PRODUCT OR SERVICE Kingsize Customer Care
Reason of Review / Monetary Loss Not specified / Not specified
Preferred solution Not specified

Had an Experience with KingSize?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
 Lola
#627770

What do you expect? When things are on clearance it's first come first serve, and catalog's are preprinted.

Al
#359170

Twice within the past 2 weeks I called to order discounted shirts, tropical, each time told all out of stock.The last time I called the day I received the catalog.

This is the old false advertising scam. In calif, where I live it is against the law to advertise discounted products without adequate supply.

it is clear that is what is going on here.Too bad I have liked what I have purchased before.

You May Also Like

Dresslily - I asked to cancel my order and get a refund, they didn't listen Dresslily "I stumbled upon Dresslily and thought it was a dream come true. The clothes were beautiful and not very expensive. I found a coat I absolutely adored so my mom..." Read more Modlily - They took my money and I have no clothes! Modlily "I ordered 5 dresses on 2/16/16 and spent $120. They took my money, and I have NO CLOTHES! There is no live chat, and if they get back to you,..." Read more Modlily - TERRIBLE PRODUCTS Modlily "Last week I ordered a cute sweater. Easy right? Nope. It arrived yesterday (from china) and it is not at all what was pictured on the web site. I am..." Read more Fashionmia - Fasionmia Great products and good prices Fashionmia "Fasionmia.com amazing! you can trust. they sale all type of fashion dress. and very reasonable prices, Some Item is very cheap ,you can not believe. First time i ordered clothes..." Read more BEWARE: Don Juravin inventions are proven scams by the US Government Don Juravin "Please be careful and do your research everyone because these products are proven to be harmful. I bought into Roca Labs and went through the horrible process of becoming "qualified"..." Read more Arnel Management - Tree crashed into unit Arnel refused to repair Arnel Management "During the major storms in Jan-Feb. 2017 tress crashed & destroyed multiple units in both Alicia Villiage and Alicia Plaza apartments located at 25211 and 25212 Stockport, Laguna hills, CA...." Read more Calatlantic Homes - Lousy landscaping from Calatlantic! Calatlantic Homes "My wife and I bought a home from Calatlantic in February of 2016 and had generally been happy with our new home - that is, except for the landscaping. About..." Read more Prudential Visas Scam - Beware from big scammer  Prudential Visas Scam "Beware from big scammer - They don’t have valid trade license for immigration activity. - They are not authorized agent for Canada, Australia and new Zealand immigration they even don’t have MARA..." Read more