King Ice Phone Numbers and Emails

Customer Service Number:

  • (626) 339-3642

King Ice Emails:

Customer Service
Sales/ Reservations

King Ice Contact Information

King Ice Website:

King Ice Help Center:

Corporate Office Address:

King Ice
Covina, California 91724
United States

Other Info (opening hours):


Monday - Friday: 7:00am - 4:00pm

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Summary of King Ice Customer Service Calls

00:00 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call King Ice Customer Service?

Shipping and Delivery Question:

  • “I have not received order”

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King Ice Return Policy
If for any reason The User of company services are not satisfied with The Client's purchase, simply notify Website by e-mail and will immediately issue a return address. Exchanges and Refunds will be accepted within 14 days of The Customer's original receipt of the order. Beyond 14 days ONLY EXCHANGES will be accepted within 30 days of the original receipt of the order. The products must be returned in new, resellable condition. Shipping charges will not be refunded unless products are defective or there is a shipping error. If the leatherette boxes associated with certain products are not returned, the value of the box will be subtracted from the return. do not accept returns for sale items. All sale items are final. If The Customer are not satisfied with The Customer's purchase, The User of Website can return the merchandise. A return must be made within 14 days of receiving the piece.
To read more:
King Ice Delivery Policy
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King Ice Terms of Service
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King Ice Privacy Policy
KingIce respects The User's privacy. The Customer's e-mail address is totally secure. King Ice do not sell or rent any of The User's individual information collect (such as The Client's e-mail address, name, and other information) to any third parties without The Customer's consent. will only collect, store and use The Customer's personal information to customize the content, services and advertising King Ice deliver to The Client based on The User's preferences and interests. The Company understand The Client's concerns regarding Internet security. KingIce encrypts all of The Client's personal information including credit card number, name, and address, so that it cannot be read as the information travels over the Internet. Website have taken measures to maintain the highest level of security by implementing GoDaddy Site Seal Certificate encrytion. The User should feel as comfortable using The Client's credit card online as The User of Website do in a department store.
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King Ice FAQ
The Client will be asked to log in or create a new account. The Client's credit card billing address, which will also be The Customer's shipping address. The User's credit card type, number and expiration date , or The Client's Amazon/Paypal login credentials. The Client of King Ice will also receive an e-mail confirming that The Customer's order has been received within approximately 24 hours. The Company will send The Client of King Ice another e-mail to notify The Customer when The User's order has been shipped, including tracking information. Website are closed on the weekends. Website cannot guarantee overnight orders placed after 12 noon Pacific Time for next day delivery. UPS deliveries occur Monday through Friday, excluding holidays. United States Postal Service deliveries occur Monday through Saturday, excluding holidays. For Debit/Credit Card use The Company only ship to billing address that is on the credit card issuing bank's record.
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King Ice reviews and complaints
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