2.1K views
0 comments
stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
5.0

I reviewed this web site before I bought my water treatment system for our home in Ocala, FL. I was pissed just looking at the reviews for ALL the water treatment companies. If we din't have so many iron issues with our water I would have just left it alone, but we NEEDED it.

I called out three companies including Kinetico. All were semi local and all did water treatment. Here's how it went.

Company A (electric) came out and tested the water and pretty much threatened me, my wife and our 6 year old with the water. Saying it was "infectious" and that we needed to get a treatment system on it today! They had a truck finishing up down the street and could come install right away...when we told him we needed to think about it and have other companies test our water, he dropped the price by thousands and then got really upset when when we still wouldn't buy. Ended up leaving really frustrated.

Company B (electric) was...less then enthusiastic. They sent out a guy that from the moment he walked in, he wanted to leave. He tested the water so fast I couldn't see what he was doing. Then he gave me to options and left. His price was higher than Company A and we din't even understand the system except that it was a single tank electric iron filter.

Company C (non-electric) was Kinetico. Let me just say, they blew A & B out of the water from the moment we called and the sales woman arrived. She was 10 minutes early, offered to put on shoe covers, she was thorough in her check around and she was nothing but polite and respectful. She did her water test and showed us every thing. Din't try and scare us or pressure us at all. By the time she got to the price we were already sold. It's the only system that was non-electric, backed with a manufacturer warranty, assembled and made here in the US and that required less maintenance than the other systems. She offered us a few options and we bought the package for the whole house and the drinking. They give you a 30 day money back guarantee which really put us at ease.

It's been installed for about 4 months and the system has been nothing but great. The guys who installed the system were clean and professional. The office called the day after install to make sure we were happy. And then the original sales lady came back by and re-tested the water to show us that the system was working.

I'm happy not only with the system, but with the company and service we have received. My wife is happy with the water and even my 6 year old has noticed a difference in the taste. I'm not pissed. I would recommend this company and their product to any one. I think before you search through all these reviews, you need to talk with you local office first. It seems like a lot of these reviews are over petty things that could have been solved easily.

Reason of review: Good quality.

Kinetico Pros: Water, Customer service, System, Efficiency of the unit.

Location: Ocala, Florida

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Kinetico Reviews

  1. 19 reviews
  2. 14 reviews
  3. 4 reviews
  4. 3 reviews
  5. 12 reviews
Kinetico reviews