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I am a Registered Nurse who used to do Home Healthcare, so I know the routine. My post-hip fracture intake was done last March, so COVID-19 measures were in place.
PT was set up for 3 times a week. I have Medicare Part A, so it should have been covered 100%. All supervisory checks were over the phone, so were some PT appointments. Discharge was a 3-minute phone call, and now I am getting bills for the visits that Medicare has already paid.
Kind of sounds like fraud!!
But, of course there are no billing or insurance email addresses to communicate with- just payment specialists. Thank goodness I was able to move around and build up my own muscles, PT guy was great, but not worth paying twice.
User's recommendation: Check your billing and insurance, they already got hit in 2016, looks like they didn't learn!
Monetary Loss: $435.
Preferred solution: Update my insurance info and stop trying to double bill me.
Kindred at Home Pros: Quinn the pt was great when he could come.
Kindred at Home Cons: Kindred billing dept is trying to double bill me, No way to email them documents.
Location: 3296 Greenwald Way North, Kissimmee, FL 34741