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Contact Kind Science Customer Service

Kind Science Phone Numbers and Emails

Toll-Free Number:

  • (800) 210-3379
Call customer service
Send Message

Customer Service:

  • (800) 909-4648

Media:

  • (888) 612-7666

Sales/ Reservations:

  • (855) 231-8311

Kind Science Emails:

Customer Service
Legal
DMCA Inquiries, Privacy Inquiries
Is this your business?

Kind Science Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Kind Science Customer Service is rated at 2.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    80% phone 20% email
  • The best phone number to call Kind Science is 8002103379. 91% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Wednesday, while the shortest are on Saturday. The average call time is 2 minutes.

  • People call Kind Science mainly because of activation/ cancellation, shipping and delivery.

View full overview ›

How to Contact Kind Science?

Most Popular Number:

(800) 210-3379
Total calls: 34 Issue resolved: 1 Last call: Nov 10, 2025

The Kind Science phone number for customer service inquiries is (800) 210-3379. You can use this helpline to place, change, or cancel your order. The customer care advisors are also ready to provide information about the company’s products, ingredients, availability, and prices. The same number can be used to discuss returns, refunds, and exchanges if there are issues with the purchased item. You can also contact customer support to manage your subscription, adjust frequency, add items, pause, or cancel. If you wish to buy the special TV offer, dial (800) 909-4648. To get in touch with the Media Relations team, call (888) 612-7666.

The Kind Science customer service email address for general information is questions@kindscience.com. You can use this email to learn more about the company’s products, ingredients, usage, and prices. The same email is appropriate for order-related issues and return or refund requests in case there are problems with the purchase. General feedback, complaints, and compliments can be sent via email as well. The customer care agents will study your comments and email you back to discuss the details or offer ways to resolve the issue. If you have concerns regarding the Privacy Policy, email them to privacy@kindscience.com. DMCA inquiries can be sent to dmca@kindscience.com.

The Kind Science customer service hours are Monday to Friday from 9 a.m. to 5 p.m. EST. You can call the support helpline within these hours for general information and questions regarding your order. You can also use the live chat feature on the official website if you prefer communicating online to phone calls. The chat operators are available during the regular business hours. Alternatively, you can send a direct message on social media, and the customer care advisor will usually respond within several working hours. If your issue is not urgent, you can send it to the Kind Science customer relations team via email whenever it is convenient for you.

You can visit the Kind Science website if you wish to get in touch with the customer care representatives. Scroll to the bottom of the homepage and select the Customer Service option on the left. Click the Live Chat button and provide the required contact info to start the conversation. The customer support agents are available to answer your questions and assist with solving your issues within regular business hours. You can also find the customer service phone number on this page. If you prefer communicating via social media, you can click the platform’s icon at the bottom of the screen in the Follow Us section.

PissedConsumer Club

Contact Information

Kind Science Website:

Kind Science Help Center:

Corporate Office Address:

KS Brands, LLC
100 N. Pacific Coast Hwy, Suite 1600
El Segundo, California 90245
United States

Other Info (opening hours):

Hours:

Monday - Friday: 9:00am - 5:00pm

Mailing Address:

Attention: Returns
6390 Commerce Court

Groveport, OH 43125

More contact details

Kind Science Rating Based on 10 Reviews

Rating details

2.5
more details
Discounts and Special Offers
Customer service
Website
Location

Rating stats

Rating trend

Summary of Kind Science Customer Service Calls

33 TOTAL
CALLS
02:25 AVG CALL
DURATION
6% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Kind Science?

Activation/ Cancellation Question:

  • “Cancel subscription”
  • “Cancel prescription”
  • “I cancelled my subscription, but you sent me another package, and charged it to my credit card account”

Payments and Charges Question:

  • “Charges on my credit card”
  • “Unauthorized charge $90.33”
  • “Unauthorized order”

Shipping and Delivery Question:

  • “My order has not arrived, but Visa has been charged.”
  • “Where's my. Shipment”
  • “To adjust my delivery item”

Account Question:

  • “To stop auto ship, I didn’t sign up for”
  • “Straighten out my account”

Return/ Replace Question:

  • “Change order”

Product/ Service Question:

  • “Did not order the product”

Refund Question:

  • “Been waiting for 5 weeks for my total Refund/after talking with representatives/ I am now charged for a NEW $90.04(not yet delivered (?)I do Not have Money)l”

Other Question:

  • “Received something I didn’t order”
  • “Didn’t order items”
  • “Pricing”

Compare Kind Science Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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