Contact Kiesel Guitars Customer Service

Kiesel Guitars offers customer service to international clients via email at international@kieselguitars.com. Those contacting for sales and reservations can consult the respective department via sales@kieselguitars.com. For privacy inquiries, submit your request to support@kieselguitars.com during Kiesel Guitars' hours. Users can also submit an online ticket for detailed and complex queries by completing the contact request form on the company's official website. This form has some mandatory fields, including the customer's full name, email address, department of concern, and message. Users may also provide their phone number and location details if required, and click Submit to relay their query to the relevant expert.

Kiesel Guitars’ address for its headquarters is: 2015 Aldergrove Ave, Escondido, California 92029, United States. Clients may choose to consult this address in person or send a letter to resolve complex and confidential issues without fearing security risks. It is also feasible to resolve general queries and complaints via these methods, unless the matter is urgent.

Kiesel Guitars’ hours for phone support are between 9:00 AM and 5:00 PM PST Monday through Friday. In contrast, those consulting the company's showrooms online or in person can reach out only on Friday between 12:00 PM and 4:00 PM PST. For an in-person consultation at the company headquarters, it is recommended to confirm the agents’ availability beforehand and visit with an appointment.