kidpik Phone Numbers and Emails

Toll-Free Number:

  • (844) 454-3745
Send Message

Investors/ Franchising:

  • (516) 222-2560

kidpik Emails:

Customer Service
ir@kidpick.com
Is this your business?

kidpik Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • kidpik Customer Service is rated at 3.3 out of 5. Consumers who contact the company are mostly neutral. More commonly used way of contact is by phone.

    Source Distribution
    95% phone 5% email
  • The best phone number to call kidpik is 8444543745. 100% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Monday, while the shortest are on Sunday.

  • People call kidpik mainly because of account, return/ replace, shipping and delivery.

View full overview ›
PissedConsumer Club

Contact Information

kidpik Website:

kidpik Help Center:

Corporate Office Address:

kidpik corp.
200 Park Ave. South
New York, New York 10003
United States

Other Info (opening hours):

Hours:

Monday - Friday: 10:00am - 6:00pm (EST)

More contact details

kidpik Rating Based on 6 Reviews

Rating details

4.1
more details
Website
Price Affordability
Customer service
Delivery Service

Rating stats

Rating trend

Summary of kidpik Customer Service Calls

55 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call kidpik?

Account Question:

  • “Need to sort out my accounts”
  • “My accountt”
  • “My account”

Return/ Replace Question:

  • “Exchange/return question”
  • “Returns”
  • “Return”

Shipping and Delivery Question:

  • “Havent gotten package”
  • “Didn't receive my order”
  • “I got a package I didn't order”

Request for Information Question:

  • “About my order”
  • “Checking on status of order I recently placed. It showing pending in my bank but I keep getting emails it's still in the cart. Help please”

Activation/ Cancellation Question:

  • “I need canceled the subscription”

Payments and Charges Question:

  • “Transaction”
  • “Billing”
  • “Charged for clothes returned”

Staff Question:

  • “Customer service”

Cards Question:

  • “Credit card charge”

Other Question:

  • “Online ordering cliche”
  • “Why are you charging me for something I don't have $40.”
  • “Update information”

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