The Kichler customer support phone number is (866) 558-5706. If you need advanced product support, please dial (844) 542-4537. Kichler customer care agents can advise you on what lighting equipment to choose, help you deal with payment issues, give updates on available products, special offers, sales and new arrivals, etc. The best days to call Kichler support are Wednesday and Friday, while Tuesdays have the highest contact volume.
The Kichler email address is info@kichler.com. If you need to get in touch with the tech support department, drop a line at techsupport@kichler.com. Consumers can submit their inquiries and requests via the website as well.
To address privacy inquiries and ask questions about the privacy policy, please send an email to privacypolicy@kichler.com.
The company is headquartered in Ohio. The Kichler headquarters address is 30455 Solon Road, Solon, Ohio 44139. If you want to visit the Kichler Experience Center, please go to 150 Turtle Creek Blvd #207, Dallas, Texas 75207. Please note that the center is for trade customers only and all appointments should be scheduled beforehand.
Kichler customer care representatives are available Monday through Friday from 8 am to 5 pm EST. The customer care team can be reached by email and phone during these hours, however, the schedule may be affected by public holidays. The tech support phone line is available on weekdays from 8 am to 6 pm EST.
If submitting inquiries via the Kichler website is more convenient for you, click on the “Customer Care” button at the top of the page. Then, follow the “Contact” hyperlink in the “Questions about Kichler Lighting or our products?” paragraph and complete an online form.
