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Took my 2016 sorento to Carson location because the original dealership could not do anything for approximately 10days they were back logged. So made an appointment with the Carson dealership to see if they could resolve the problem.

After 4 hour wait they thought it was electrical and decided to recalibrate. Well it is still not fixed. correct or working its guaranteed for a year cost $204.00 and was mentioned to me by the service person Billy, about warranty seemed like he knew that might not be the resolution. Upset now I must go back make an appointment to see if they are able to resolve.

Not a way to run a business. Need more knowledgeable techs

User's recommendation: Hire knowledgeable techs.

Monetary Loss: $204.

Preferred solution: The problem resolved working again.

Kia Of Carson Pros: No comment.

Kia Of Carson Cons: No comment.

Location: Bellflower, California

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