need someone at keystone to please contact me to the phone number i left on VM. the issue is a defective sliding patio door i want replaced by keystone. Juan
Reason of review: Damaged or defective.
Location: Saint Augustine, Florida
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wrong keystone. we r in Pa.
call me directly anytime. We are not the Keystone manufacturer, just a local dealer in the Phila. Pa market.
Was your door ever fixed? I have serious problems with my door also.
Slamming, wouldn't close, leaking, doors crooked.
Going on 1-1/2 years now. Finally the warranty people are coming out.
Good luck. I have same problem.
A year and a half also. The warranty guy said the door needed to be replaced. So Keystone sent me a check for the door. No installation charges were returned.
$987 won't get me a new door. So much for the warranty!