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1.0

I would Never buy or recommend buying a Keystone/Dutchman product again! I have been in contact with Keystone "Customer" service (what a Joke) for the past month with a lemon that was sold to my family.

We have had nothing but problems with the unit since purchasing it brand new in 2014. Lighting continues to go out, Bad water heater, Leak in the roof that caused MOLD in the trailer, battery melted the list goes on and on. After speaking with Shelley Zartman and about 3 other customer service reps I though we were on the right track but after about 2 weeks of discussion nothing.....Shelley, Tracy E, Mike, Christine all told me that Upper management would call me....WELL I'm still waiting.....

they have stopped returning my calls and E-mails. DO NOT BUY anything from them save your money and time!!!!!

Reason of review: Bad quality.

Monetary Loss: $40000.

Preferred solution: Let the company propose a solution.

Keystone RV Cons: Poor construction, Response from keystone.

Location: Redmond, Washington

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Guest

Same with our 2021 Keystone Zinger Absolutely ridiculous how they treat their customers.

Roxi Xsm

Same here im out 24000 on a new keystone

Guest

KEYSTONE AND DUTCHMEN ARE TWO DIFFERENT MANUFACTORS

Guest
reply icon Replying to comment of Guest-1007076

There are 2 different manufactures but they have the same customer service department.

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