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Contact KeyMe Customer Service

How to Reach a Person at KeyMe

Verified Contact Information

Toll-Free Number:

  • 1-855-343-5776
Call Now

Customer Service:

support@key.me
Send Message

KeyMe Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular KeyMe Phone Number
1 (855) 343-5776
Average Hold Time
00:02:31
Average Calls duration
2 minutes
Most Popular KeyMe Email Address
support@key.me
KeyMe Live Agent Availability
20% of callers successfully reach a real person
Issue Resolution Rate
Low (8% reported full resolution)
View full overview

How to Contact KeyMe?

For phone communication in cases that require immediate attention and quick resolution, the KeyMe customer service team provides the following number: 855-343-5776. This is the toll-free line, so you don’t need to pay for a conversation with the manager. Use it to discuss any concerns or inquiries related to lock repair and installation, residential and commercial lockouts, door re-keying, and other company services. Be sure to formulate your inquiry in detail to speed up the process of resolving your issues when you will be communicating with the manager by phone. Do such a preparation before you call to have all questions handy.

If you prefer written communication, KeyMe provides the following customer service email: support@key.me. Support specialists process any inquiries related to the company services at the mentioned address. Such a method is especially helpful for submitting detailed issues or inquiries by attachments of screenshots, photos, or other information that can help the manager better understand what you want to resolve or find out.

The KeyMe headquarters is located in the United States at 101 Hudson St., 23rd Floor, Jersey City, New Jersey, 07302, United States. This address serves as the central company’s office, where specialists from different departments manage administrative and operational functions. You can use the KeyMe address for sending official correspondence. In this case, make sure that you indicate all important data on the envelope correctly before you send it to the company.

The company does not share information about its business hours. However, you can contact the support specialist by phone during standard business times. In the United States, most of the companies operate Monday through Friday from 9 a.m. to 5 p.m., local time zone. If you need to know the exact schedule, send a letter with a question regarding the KeyMe customer service hours to support@key.me.

PissedConsumer Club

Contact Information

KeyMe Website:

KeyMe Help Center:

Corporate Office Address:

KeyMe, LLC
101 Hudson St., 23rd Fl.
Jersey City, New Jersey 07302
United States

Why Customers Call KeyMe?

Top Reasons of Customers Calls

  • Product/ Service 33%
  • Payments and Charges 17%
  • Customer Inquiries & Issues 17%
  • Request for Information 11%
  • Activation/ Cancellation 6%
  • Shipping and Delivery 6%
  • Return/ Replace 6%
  • Staff 6%

Product/ Service

33%
  • "Ordered 3 keys and they don't work"
  • "I just purchased 3 house keys and I have not got my keys yet it's been a week I need to know where my keys are"
  • "The keys that I received in the mail don't work on my door"

Payments and Charges

17%
  • "Paid but no keys were cut"
  • "There has been a multiple charge on my card"

Customer Inquiries & Issues

17%
  • "Follow up with previous call"
  • "rip off"
  • "Key Inquiries"

Request for Information

11%
  • "I need to speak to a human"
  • "Status on Order"

Activation/ Cancellation

6%
  • "Cancel my order"

Shipping and Delivery

6%
  • "Tracking order"

Return/ Replace

6%
  • "Return and refund"

Staff

6%
  • "Vulnerabilities in their kiosk service where they copy your key and make you provide your address to receive the key, which clearly is dangerous and can lead to home invasions perpetrated by their employees or hackers"

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Frequently Asked Questions

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Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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