For phone communication in cases that require immediate attention and quick resolution, the KeyMe customer service team provides the following number: 855-343-5776. This is the toll-free line, so you don’t need to pay for a conversation with the manager. Use it to discuss any concerns or inquiries related to lock repair and installation, residential and commercial lockouts, door re-keying, and other company services. Be sure to formulate your inquiry in detail to speed up the process of resolving your issues when you will be communicating with the manager by phone. Do such a preparation before you call to have all questions handy.
If you prefer written communication, KeyMe provides the following customer service email: support@key.me. Support specialists process any inquiries related to the company services at the mentioned address. Such a method is especially helpful for submitting detailed issues or inquiries by attachments of screenshots, photos, or other information that can help the manager better understand what you want to resolve or find out.
The KeyMe headquarters is located in the United States at 101 Hudson St., 23rd Floor, Jersey City, New Jersey, 07302, United States. This address serves as the central company’s office, where specialists from different departments manage administrative and operational functions. You can use the KeyMe address for sending official correspondence. In this case, make sure that you indicate all important data on the envelope correctly before you send it to the company.
The company does not share information about its business hours. However, you can contact the support specialist by phone during standard business times. In the United States, most of the companies operate Monday through Friday from 9 a.m. to 5 p.m., local time zone. If you need to know the exact schedule, send a letter with a question regarding the KeyMe customer service hours to support@key.me.
