I used the trail kit and in the first week I had lost all my hair around the edges. I am losing hair every day and know have bald spots.
My is dry and feels like straw. My scalp is itchy and burns. I called to cancel and was told I was out of my 30 day trail period and would have to pay two payments of $79.00 to stop any further shipments. CUSTOMER SERVICE was rude and said I should have paid more attention to the instruction, which said I would lose hair first, which was part of the process.
Some one need to stop them from selling this product. I thought it would help me with my thinning hair not make me bald. It had taken all my confidence.
I have a hard time finding a wig to fit my head, as I have a very small head. I have been wearing caps and hats for the last month.
Product or Service Mentioned: Keranique Customer Care.
Reason of review: Poor customer service.
Monetary Loss: $170.
Preferred solution: Full refund.