Customers can call the Kentucky Power customer service team at 1-800-572-1113 for general information, including billing, service issues, and reporting an outage. For legal queries and privacy concerns, it is best to contact the legal department using the Kentucky Power phone number at 1-833-795-1194. News and media persons requiring information or arranging an interview can call the concerned department at the Kentucky Power office at 1-614-716-1000. Each Kentucky Power phone number serves a particular purpose to direct questions to the most appropriate department.
A Kentucky Power email is not yet dedicated to answering customer service queries. Instead, matters about legalities or privacy issues can be directed to the legal department via email to the Kentucky Power customer service team at privacy@aep.com. They use this system only for informational replies, which may take up to three working days to arrive at an email address. To speed up replies, other contact approaches should be utilized to get in touch with the Kentucky Power customer service team.
Kentucky Power's headquarters is located at 1645 Winchester Avenue, Ashland, Kentucky 41101, United States. Clients can use this address to forward official mail or service documents related to problems, account issues, or other grievances. When inquiring through postal mail, you are advised to state your inquiry clearly and include relevant contact details so that the Kentucky Power customer service team can respond to your concern or pass it on to the appropriate department for follow-up action.
Customers can contact Kentucky Power's customer service staff online through their official Contact page at kentuckypower.com/contact. The page provides access to handy tools for handling services such as requesting or canceling power, paying and viewing bills, and reporting an outage. Further information is available in the Customer Handbook, which explains service policies and customer responsibilities. If there is a critical need for support, you can reach the Customer Operations Center by calling the Kentucky Power phone number at 1-800-572-1113. Customers can also contact the Kentucky Power customer service team via the company's official Facebook page.
