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Contact Kentucky Power Customer Service

How to Reach a Person at Kentucky Power

Verified Contact Information

Toll-Free Number:

  • 1-800-572-1113
Call Now

Legal:

  • 1-833-795-1194
    Privacy Inquiries

Media:

  • 1-614-716-1000

Legal:

privacy@aep.com
Privacy Inquiries
Send Message

Kentucky Power Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Kentucky Power Phone Number
1 (800) 572-1113
Most Popular Kentucky Power Email Address
privacy@aep.com
Issue Resolution Rate
Low (0% reported full resolution)
Contact Method Distribution
83% phone, 17% email
Common Reasons for Contact
Staff, payments and charges
View full overview

How to Contact Kentucky Power?

Customers can call the Kentucky Power customer service team at 1-800-572-1113 for general information, including billing, service issues, and reporting an outage. For legal queries and privacy concerns, it is best to contact the legal department using the Kentucky Power phone number at 1-833-795-1194. News and media persons requiring information or arranging an interview can call the concerned department at the Kentucky Power office at 1-614-716-1000. Each Kentucky Power phone number serves a particular purpose to direct questions to the most appropriate department.

A Kentucky Power email is not yet dedicated to answering customer service queries. Instead, matters about legalities or privacy issues can be directed to the legal department via email to the Kentucky Power customer service team at privacy@aep.com. They use this system only for informational replies, which may take up to three working days to arrive at an email address. To speed up replies, other contact approaches should be utilized to get in touch with the Kentucky Power customer service team.

Kentucky Power's headquarters is located at 1645 Winchester Avenue, Ashland, Kentucky 41101, United States. Clients can use this address to forward official mail or service documents related to problems, account issues, or other grievances. When inquiring through postal mail, you are advised to state your inquiry clearly and include relevant contact details so that the Kentucky Power customer service team can respond to your concern or pass it on to the appropriate department for follow-up action.

Customers can contact Kentucky Power's customer service staff online through their official Contact page at kentuckypower.com/contact. The page provides access to handy tools for handling services such as requesting or canceling power, paying and viewing bills, and reporting an outage. Further information is available in the Customer Handbook, which explains service policies and customer responsibilities. If there is a critical need for support, you can reach the Customer Operations Center by calling the Kentucky Power phone number at 1-800-572-1113. Customers can also contact the Kentucky Power customer service team via the company's official Facebook page.

PissedConsumer Club

Contact Information

Kentucky Power Website:

Kentucky Power Help Center:

Corporate Office Address:

Kentucky Power
1645 Winchester Ave.
Ashland, Kentucky 41101
United States

Why Customers Call Kentucky Power?

Top Reasons of Customers Calls

  • Staff 50%
  • Payments and Charges 25%
  • Customer Inquiries & Issues 25%

Staff

50%
  • "Discontinue service"
  • "New service"

Payments and Charges

25%
  • "Bill"

Customer Inquiries & Issues

25%
  • "Tree on electric line"

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Why You Can Trust Our Contact Information

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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