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Contact Kennywood Customer Service

Kennywood Phone Numbers and Emails

Customer Service Number:

  • (412) 461-0500
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Customer Service:

  • (412) 452-3003

Jobs/ Career:

  • (412) 461-0500 ext 1248

Kennywood Emails:

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Kennywood Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Kennywood Customer Service is rated at 2 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    81% phone 19% email
  • The best phone number to call Kennywood is 4124610500. 77% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Sunday and Wednesday, while the shortest are on Thursday. The average call time is 1 minute.

  • People call Kennywood mainly because of return/ replace, product/ service and refund.

View full overview ›

How to Contact Kennywood Customer Service?

Most Popular Number:

(412) 461-0500
Total calls: 10 Last call: Oct 5, 2025

The Kennywood Phone Number is (412) 461-0500. This number serves as the primary contact for Kennywood's customer service, allowing visitors and guests to inquire about park operations, ticket purchases, and any other questions they may have. It's important to note that the response time may vary depending on the nature of the inquiry, but Kennywood aims to provide timely assistance to all callers. For those seeking immediate assistance or have urgent questions, dialing the Kennywood Customer Service Number is the most direct way to get in touch with the park's representatives.

The Kennywood Customer Service Email Address is info@kennywood.com. This email address is a convenient way for visitors and guests to reach out to Kennywood's customer service team with their inquiries or concerns. Whether you're looking for information about park hours, ticket prices, or have any other questions, sending an email to info@kennywood.com is a straightforward method to get your message across. However, it's worth noting that response times for email inquiries may be longer compared to phone calls. For more immediate assistance, it's recommended to use the Kennywood Phone Number or visit the park's website for real-time updates and information.

The Kennywood Address is 4800 Kennywood Boulevard, West Mifflin, Pennsylvania PA 15122, United States. This location marks the entrance to Kennywood Park, where visitors can experience the thrill of the rides, the excitement of the attractions, and the joy of spending time with family and friends. For those planning a visit, it's essential to know the exact address to ensure a smooth journey to the park. Additionally, it's advisable to check the official Kennywood website or contact the Kennywood Customer Service for any updates on park hours, special events, or any other relevant information that could affect your visit.

Kennywood Hours of Operation vary throughout the year, primarily running from spring to early winter. The park is typically open from 10:30 AM to 10:00 PM daily from May through August, with weekends in September also offering extended hours. Rides and refreshment stands usually begin to open at 11:00 AM. It's important to note that these hours are subject to change, especially during special events like Phantom Fright Nights in October and Holiday Lights in December. Always check the official Kennywood website or contact the Kennywood Customer Service for the most current information on park hours and days of operation.

PissedConsumer Club

Contact Information

Kennywood Website:

Kennywood Help Center:

Corporate Office Address:

Festival Fun Parks, LLC
4800 Kennywood Boulevard
West Mifflin, Pennsylvania PA 15122
United States

Other Info (opening hours):

Other Location:

Att-n: Palace Copyright Agent

285 E. Waterfront Drive

Suite 150

Homestead, PA 15120

United States

More contact details

Kennywood Rating Based on 2 Reviews

Rating details

2.1
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Discounts and Special Offers
Value for money
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Rating trend

Summary of Kennywood Customer Service Calls

13 TOTAL
CALLS
01:03 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Kennywood?

Product/ Service Question:

  • “Complaint”
  • “Failed ticket purchase”

Return/ Replace Question:

  • “They put wrong date of visit on my tickets”
  • “I ordered tickets and they put the wrong date of the visit on my tickets. Should be May 23 and they put April 12”

Refund Question:

  • “Refund of ticket”

Account Question:

  • “My account is locked. My primary card was replaced tried to update online but it won’t let me in”

Request for Information Question:

  • “I never got my email confirmation I order it online and they took my money out”

Other Question:

  • “Tickets extension for next week.”
  • “21+ night”
  • “My tickets”

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