Kemper Direct Phone Numbers and Emails

Toll-Free Number:

  • (800) 437-8394

Customer Service:

  • (866) 372-8382
    Suspected Insurance Fraud
  • (866) 860-9348
    Toll Free
  • (800) 231-4743

Emergency/ Hotline:

  • (888) 695-3359


  • (800) 214-3553

Business Sales:

  • (877) 481-8836


  • (877) 506-4222


  • (312) 661-4600

Investors/ Franchising:

  • (312) 661-4930

Jobs/ Career:

  • (877) 282-1168
    Transfer Agent


  • (312) 661-4521
  • (312) 661-4557

Kemper Direct Emails:

Customer Service
Investors/ Franchising
CCPA Inquiries
More phone numbers and emails Less phone numbers and emails

Kemper Direct Contact Information

Kemper Direct Website:

Kemper Direct Help Center:

Corporate Office Address:

Kemper Direct
200 East Randolph Street
Chicago, Illinois 60601
United States

Other Info (opening hours):

Other Locations:

P.O. Box 505000

Louisville, KY 40233

462 South 4th Street, Suite 1600

Louisville, KY 40202

111 South Wacker Drive

Chicago, Illinois 60606

Mailing Addresses:


P.O. Box 2855,

Clinton, IA 52733


P.O. Box 660421,

Dallas, TX 75266-0421

All Other Correspondence

P.O. Box 3057,

Scranton, PA 18505


Monday - Friday: 9 am - 8 pm Eastern

Saturday: 9 am - 1 pm Eastern

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Kemper Direct Rating Based on 1 Review

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Additional Fees
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Exchange, Refund and Cancellation Policy

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Summary of Kemper Direct Customer Service Calls

00:00 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Kemper Direct Customer Service?

Payments and Charges Question:

  • “Payment”
  • “Pay bill”

Cards Question:

  • “I ask for a quote and you took money off my card I want it back”

Request for Information Question:

  • “Need to talk with the claims adjuster”

Other Question:

  • “Claim”
  • “I'm behind a month on my policy. I haven't heard nor seen my agent Knaudia Edwards”
  • “Having issues with appraiser”


Kemper Direct Terms of Service
Kemper Direct services policyholders in more than 20 states. Kemper Direct's underwriting companies are rated "A-"(Excellent) by A.M. Best, the leading insurance industry rating authority. In this website Kemper Direct refers to one or more of the companies listed in the below section entitled, Underwriting Companies, with respect to that company's operations when writing the business described in this website as Kemper Direct. The particular company that issue The Customer's policy depends on where The User of Website live and the coverage(s) The User of company services need. For further information, please talk to one of Company's customer service representatives. This document and information contained within the site itself provide the Terms and Conditions relating The Client's use of this site. Regardless of how The User access this site, The Customer's use is expressly conditioned on The Client's acceptance of the Terms and Conditions contained below and within the site itself.
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Kemper Direct Privacy Policy
This policy describes Company's practices on this website and Kemper Direct's' mobile sites and smart phone applications where this policy is located. This policy does not apply to the practices of Company's parent companies, including Kemper Corporation, or their subsidiaries other than The Company It also does not apply to the practices of Kemper Direct's' licensees or business partners such as Company's vendors or advertisers. might also collect The Client's email address and telephone numbers. Website might also collect information about The Client's driving record. The Company might also collect The Client's social security number and driver's license number. Website might also look at what part of Kemper Direct's' sites The User of company services visit. Kemper Direct might also collect information about the links The User of company services select on Company's sites that take The Client to third party websites. collect information directly from The User of company services For example, The Company may collect information when The User of Website make an insurance request, decide to make a purchase, or submit an email or form to Kemper Direct
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Kemper Direct FAQ
Yes, all drivers need auto insurance coverage. In fact, it's the law in most states. User is required to carry a minimum amount of auto insurance. Although many of the different coverage types are optional, liability coverage is mandatory in most states. Liability coverage may help The Client of Kemper Direct meet state driving requirements, however, The Customer should consider buying higher levels of coverage to provide greater protection for The Client and others. In some instances, it may not be. While The User must meet The Customer's state's minimum coverage requirement, there are no specific rules regarding the amount of additional coverage The Client of Kemper Direct can buy. It is impossible to know the cost of damage The Client might incur in an accident. However, The Customer should base The Customer's coverage amounts on The User's vehicle, The Client's personal assets and other factors. It is important to review these criteria carefully so The User of company services can align The User's auto policy with The Client's lifestyle.
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Related Companies

Kemper Corporation, Infinity Insurance, Alliance United, Kemper Home Service Companies, Kemper Personal Insurance

Kemper Direct reviews and complaints

Kemper Direct is ranked 91 out of 1162 in Insurance category

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