Kelloggs - Wood chip in cereal product
This is not new to me with the Raisin Bran cereal. On a typical morning use I unexpectedly bit down on a wood chip / fruit stem within the cereal matrix. The pain sensitivity was significant. I potentially could have fractured a tooth or caused tooth damage otherwise on the chunk of wood fiber (19mm; 13/16 " L X 4mm; 3/16" W) mixed in with the cereal. I can send a photo if you'd like.
How will Kellogg's reimbursement me for this incident in hope I will continue to use the product?
My email address may already be in your system.
Yours,
Peter Balagus
pwbalagus@***.ca
Reason of review: object in cereal product.
Preferred solution: Let the company propose a solution.
Location: Calgary, Alberta
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