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Contact Keds Customer Service

How to Reach a Person at Keds

Verified Contact Information

Toll-Free Number:

  • 1-800-680-0966
Call Now
Send Message

Legal:

  • 1-616-866-5500
    Privacy Inquiries

Customer Service:

customerservice@keds.com

Legal:

dataprotectionofficer@wwwinc.com
GDPR Inquiries
consumerprivacy@wwwinc.com
Privacy Inquiries

Keds Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Keds Phone Number
1 (800) 680-0966
Average Hold Time
00:01:24
Average Calls duration
1 minute
Most Popular Keds Email Address
customerservice@keds.com
Keds Live Agent Availability
13% of callers successfully reach a real person
Issue Resolution Rate
Low (6% reported full resolution)
View full overview

How to Contact Keds?

Clients with general queries and complaints can contact Keds customer service via the toll-free number, 1-800-680-0966, between business hours. To contact the legal department for privacy concerns, 1-616-866-5500 is the Keds phone number. Users seeking efficient assistance can dial these numbers between 8:00 AM and 9:00 PM ET from Monday to Friday. The Keds support team can also respond on weekends between 9:00 AM and 6:00 PM ET. Users consulting the company headquarters at 1400 Industries Road, Richmond, Indiana 47374, United States, can also arrive between these times for efficient assistance.

Customers can choose one of the three published emails to submit their request to the company agents. To contact Keds support for general queries and concerns, customerservice@keds.com is the email address. The Keds customer service email dataprotectionofficer@wwwinc.com is available to consult the legal department for GDPR inquiries. Those with privacy issues and concerns can use the Keds email consumerprivacy@wwwinc.com to write to the respective agent. After reviewing their request, the customer care team will respond with a solution to their problem within a few hours or days.

To consult the business agent via the Keds website, open it in your browser and click Contact Us on the homepage. That will direct you to a new page with various methods to reach the support team, including the Keds contact numbers, emails, live chat, and customer service hours. Consulting the agent via any method is best for information about products, shipping, returns, new arrivals, gift cards, size charts, account management, and order status. Those seeking to relay confidential and sensitive matters can send a letter to Keds customer service at 810 DSW Drive, Columbus, OH, 4321, for better assistance.

PissedConsumer Club

Contact Information

Keds Website:

Keds Help Center:

Corporate Office Address:

Keds
1400 Industries Road
Richmond, Indiana 47374
United States

Other Info (opening hours):

Hours:

Monday - Friday: 8:00 am - 9:00 pm ET

Saturday - Sunday: 9:00 am - 6:00 pm ET

More contact details

Fax:

+1 (800) 446-1339

Why Customers Call Keds?

Top Reasons of Customers Calls

  • Return/ Replace 30%
  • Request for Information 26%
  • Shipping and Delivery 24%
  • Payments and Charges 9%
  • Customer Inquiries & Issues 7%
  • Activation/ Cancellation 2%
  • Product/ Service 2%

Return/ Replace

30%
  • "Return"
  • "Return size 9 med shoes ,EXCHANGE FOR 9 wide shoes"
  • "Exchange a pair of shoes"

Request for Information

26%
  • "Order confirmation"
  • "No email to confirm order"
  • "Confirming order"

Shipping and Delivery

24%
  • "Follow up order for delivery"
  • "Get my size"
  • "Wrong size"

Payments and Charges

9%
  • "Credit card"
  • "Trying to get coupon ,"
  • "Charged for a shoe that had been cancelled"

Customer Inquiries & Issues

7%
  • "FOLLOW UP MY ORDER"
  • "Locate shors"

Activation/ Cancellation

2%
  • "cancel order. 3 pair the Ave been delayed"

Product/ Service

2%
  • "My purchase"

Compare Keds Customer Service To

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The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

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