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Contact Keds Customer Service

Keds Phone Numbers and Emails

Toll-Free Number:

  • (800) 680-0966
Call customer service
Send Message

Legal:

  • (616) 866-5500
    Privacy Inquiries

Keds Emails:

Customer Service
Legal
GDPR Inquiries, Privacy Inquiries
Is this your business?

Keds Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Keds Customer Service is rated at 2.7 out of 5. Consumers who contact the company are mostly neutral. More commonly used way of contact is by phone.

    Source Distribution
    73% phone 27% email
  • The best phone number to call Keds is 8006800966. 100% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Monday, while the shortest are on Tuesday and Thursday. The average call time is 3 minutes.

  • People call Keds mainly because of return/ replace, payments and charges.

View full overview ›

How to Contact Keds?

Most Popular Number:

(800) 680-0966
Total calls: 33 Last call: Sep 24, 2025

Clients with general queries and complaints can contact Keds customer service via the toll-free number, 1-800-680-0966, between business hours. To contact the legal department for privacy concerns, 1-616-866-5500 is the Keds phone number. Users seeking efficient assistance can dial these numbers between 8:00 AM and 9:00 PM ET from Monday to Friday. The Keds support team can also respond on weekends between 9:00 AM and 6:00 PM ET. Users consulting the company headquarters at 1400 Industries Road, Richmond, Indiana 47374, United States, can also arrive between these times for efficient assistance.

Customers can choose one of the three published emails to submit their request to the company agents. To contact Keds support for general queries and concerns, customerservice@keds.com is the email address. The Keds customer service email dataprotectionofficer@wwwinc.com is available to consult the legal department for GDPR inquiries. Those with privacy issues and concerns can use the Keds email consumerprivacy@wwwinc.com to write to the respective agent. After reviewing their request, the customer care team will respond with a solution to their problem within a few hours or days.

To consult the business agent via the Keds website, open it in your browser and click Contact Us on the homepage. That will direct you to a new page with various methods to reach the support team, including the Keds contact numbers, emails, live chat, and customer service hours. Consulting the agent via any method is best for information about products, shipping, returns, new arrivals, gift cards, size charts, account management, and order status. Those seeking to relay confidential and sensitive matters can send a letter to Keds customer service at 810 DSW Drive, Columbus, OH, 4321, for better assistance.

PissedConsumer Club

Contact Information

Keds Website:

Keds Help Center:

Corporate Office Address:

Keds
1400 Industries Road
Richmond, Indiana 47374
United States

Other Info (opening hours):

Hours:

Monday - Friday: 8:00 am - 9:00 pm ET

Saturday - Sunday: 9:00 am - 6:00 pm ET

More contact details

Fax:

+1 (800) 446-1339

Keds Rating Based on 3 Reviews

Rating details

1.0
more details
Product or Service Quality
Discounts and Special Offers
Customer service
Warranty

Rating stats

Rating trend

Summary of Keds Customer Service Calls

33 TOTAL
CALLS
02:28 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Keds?

Return/ Replace Question:

  • “Returned a or of Keds’ shoes; want refund.”
  • “Need return label”
  • “Return”

Shipping and Delivery Question:

  • “Delivery”
  • “Get my size”
  • “Missing order”

Payments and Charges Question:

  • “Charged for a shoe that had been cancelled”
  • “Charges for merchandise not received”

Request for Information Question:

  • “To talk to a real person”
  • “Check on a pairs of little girl Keds (Daphne - white).”

Product/ Service Question:

  • “My purchase”

Other Question:

  • “Talk to someone”
  • “FOLLOW UP MY ORDER”
  • “Locate shors”

Compare Keds Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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