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Contact Keds Customer Service

Keds Phone Numbers and Emails

Toll-Free Number:

  • (800) 680-0966
Call customer service
Send Message

Legal:

  • (616) 866-5500
    Privacy Inquiries

Keds Emails:

Customer Service
Legal
GDPR Inquiries, Privacy Inquiries
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How to Contact Keds?

Most Popular Number:

(800) 680-0966
Total calls: 20 Last call: Jan 4, 2025
author avatar
PissedConsumer Reporter

Clients with general queries and complaints can contact Keds customer service via the toll-free number, 1-800-680-0966, between business hours. To contact the legal department for privacy concerns, 1-616-866-5500 is the Keds phone number. Users seeking efficient assistance can dial these numbers between 8:00 AM and 9:00 PM ET from Monday to Friday. The Keds support team can also respond on weekends between 9:00 AM and 6:00 PM ET. Users consulting the company headquarters at 1400 Industries Road, Richmond, Indiana 47374, United States, can also arrive between these times for efficient assistance.

Customers can choose one of the three published emails to submit their request to the company agents. To contact Keds support for general queries and concerns, customerservice@keds.com is the email address. The Keds customer service email dataprotectionofficer@wwwinc.com is available to consult the legal department for GDPR inquiries. Those with privacy issues and concerns can use the Keds email consumerprivacy@wwwinc.com to write to the respective agent. After reviewing their request, the customer care team will respond with a solution to their problem within a few hours or days.

To consult the business agent via the Keds website, open it in your browser and click Contact Us on the homepage. That will direct you to a new page with various methods to reach the support team, including the Keds contact numbers, emails, live chat, and customer service hours. Consulting the agent via any method is best for information about products, shipping, returns, new arrivals, gift cards, size charts, account management, and order status. Those seeking to relay confidential and sensitive matters can send a letter to Keds customer service at 810 DSW Drive, Columbus, OH, 4321, for better assistance.

Keds Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Keds Customer Service is rated at 1.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    67% phone 33% email
  • The best phone number to call Keds is 8006800966. 100% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Monday, while the shortest are on Thursday. The average call time is 17 seconds.

  • People call Keds mainly because of return/ replace, payments and charges.

View full overview ›
PissedConsumer Club

Contact Information

Keds Website:

Keds Help Center:

Corporate Office Address:

Keds
1400 Industries Road
Richmond, Indiana 47374
United States

Other Info (opening hours):

Hours:

Monday - Friday: 8:00 am - 9:00 pm ET

Saturday - Sunday: 9:00 am - 6:00 pm ET

More contact details

Fax:

+1 (800) 446-1339

Keds Rating Based on 2 Reviews

Rating details

1.5
more details
Discounts and Special Offers
Website
Diversity of Products or Services
Advertised vs Delivered

Rating stats

Rating trend

Summary of Keds Customer Service Calls

20 TOTAL
CALLS
00:12 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Keds?

Return/ Replace Question:

  • “Need return lable”
  • “Return”
  • “Regarding a return”

Shipping and Delivery Question:

  • “Missing delivery”
  • “Wrong size”
  • “I ordered high tops. Didn't realize they were unisex size. Set back for the correct size and the never received them.”

Payments and Charges Question:

  • “Charges for merchandise not received”

Product/ Service Question:

  • “My purchase”

Request for Information Question:

  • “Check on a pairs of little girl Keds (Daphne - white).”

Other Question:

  • “FOLLOW UP MY ORDER”
  • “Locate shors”

Compare Keds Customer Service To

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