Return/ Replace
30%- "Return"
- "Return size 9 med shoes ,EXCHANGE FOR 9 wide shoes"
- "Exchange a pair of shoes"
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular Keds Phone Number | 1 (800) 680-0966 |
| Average Hold Time | 00:01:24 |
| Average Calls duration | 1 minute |
| Most Popular Keds Email Address | customerservice@keds.com |
| Keds Live Agent Availability | 13% of callers successfully reach a real person |
| Issue Resolution Rate | Low (6% reported full resolution) |
| Contact Method Distribution | 79% phone, 21% email |
| Common Reasons for Contact | Return/ replace, request for information, shipping and delivery |
Hours:
Monday - Friday: 8:00 am - 9:00 pm ET
Saturday - Sunday: 9:00 am - 6:00 pm ET
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.