The official KCRA phone number is the toll-free number 1-800-952-5210. This is the number to call KCRA when customers don't have the other numbers and need support. It is the number of the California Department of Consumer Affairs. Headquarters (the president and the general manager) can be called at 1-916-446-3333. For legal-related issues, call the California Department of Consumer Affairs at 1-916-445-1254. The media can contact KCRA at 1-916-325-3288 for Project CommUNITY and 1-916-444-7316 for reporting breaking news. For talent appearances, call 1-916-692-0832 for a dub of a story seen on KCRA or KQCA. To discuss programming or public file issues, call KCRA at 1-916-325-3243.
Customers can contact KCRA via email. For general information, the customer service email address is hearsttelevisionnotice@hearst.com. The engineering section can be reached by emailing engineering@kcra.com. The president and general manager at headquarters receive emails addressed to aroblin@hearst.com. Legal CCPA matters have to be referred to ccparequeststv@hearst.com. The address for privacy inquiries is htvprivacy@hearst.com. The media-dedicated address is news@kcra.com.
The KCRA app is user-friendly. Most customers use the KCRA application. The KCRA mobile app gives customers real-time access to Sacramento, California's local news, national news, sports, traffic, politics, entertainment stories, and much more. Download the app on a smart device and use it anywhere, anytime. Click on the horizontal lines at the top right corner to get support from the team or information regarding a request or technical concern using the app.
To contact KCRA support via the website, visit the official site at www.kcra.com. Click on Contact Us. On the new page, customers will find the operating phone numbers and email addresses for different departments. This allows customers to connect to the respective support team directly. Choose the department needed. The available departments include accessibility of the FCC's online public file system, engineering, public service announcements, talent appearances, community, and more.
The company is active on Facebook, KCRA Twitter, and most other social media. The user code for Facebook and YouTube is KCRA3, and for Twitter and Instagram, kcranews. The LinkedIn code is KCRA. The social media platforms can be used for updates, news, and direct messages. Customers can access social media conveniently using different platforms.
