Contact KCOM Customer Service

The KCOM email is question@kcom.com. You can use this address to contact the customer care department in a written way and message with specialists. The email address allows you to add different types of materials to the letter. For instance, it can be the photo, screenshot or the other document which shows the problem you have faced. The Kcom customer service team considers the letters in 3-4 days.

To authorize on the website, you have to open it and press the Login icon at the right top side of the screen. Indicate your email and password. Whether you do not have the account, you have to create it. After filling in the Kcom login page, you can follow your orders and check the status of subscription and payments.

To reach the customer care department via the account, use the online form on the website. Choose the question you want to discuss, insert your name, email,contact number, account number and upload the documents. Submit the application and the support representatives will call you in a few days. The other way to get in touch with specialists is the KCOM live chat.