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Contact KCET Customer Service

How to Reach a Person at KCET

Verified Contact Information

Toll-Free Number:

  • 1-866-523-8200
    Membership/Donations
Call Now
Send Message

Customer Service:

  • 1-747-201-5238
    Burbank, CA
  • 1-714-241-4100
    Costa Mesa, CA
  • 1-714-241-4100 ext 4
    Member Services
  • 1-844-812-5623
    PBS Passport
  • 1-747-201-5870
    Permissions Department

Fundraising/ Donations:

  • 1-213-948-1002
    Corporate Sponsorship Opportunities

Jobs/ Career:

  • 1-747-201-5787
    Volunteering

Customer Service:

advancement@kcet.org
Major and Planned Gifts
matchinggifts@kcet.org
Matching Gifts Department
member@pmgsocal.org
Membership/Donations
permissions@kcet.org
Permissions Department

Fundraising/ Donations:

sponsorship@kcet.org
Corporate Sponsorship Opportunities
plannedgiving@kcet.org
Planned Giving

Jobs/ Career:

kcetvolunteers@kcet.org
Volunteering
hr-g@kcet.org

Legal:

legal@kcet.org
legal@pmgsocal.org
comments@kcet.org
Comments
memberservices@kcet.org
Member Services

KCET Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular KCET Phone Number
1 (866) 523-8200
Average Hold Time
00:00:19
Average Calls duration
3 minutes
Most Popular KCET Email Address
member@pmgsocal.org
KCET Live Agent Availability
20% of callers successfully reach a real person
Issue Resolution Rate
Low (0% reported full resolution)
View full overview

How to Contact KCET?

The company has published multiple helplines for different purposes. Users consulting for queries about memberships and donations can dial the toll-free number 1-866-523-8200 for efficient assistance. KCET customer service handles general issues and concerns in the company branch in Burbank at 1-747-201-5238. Those seeking to consult the business agents in Costa Mesa can dial 1-714-241-4100 during office hours. The helpline, 1-714-241-4100 ext 4, is active for membership services. To contact the agent for questions about PBS passports, call 1-844-812-5623 between business hours. The KCET contact number 1-747-201-5870 is active to consult the permissions department for queries and concerns. Those seeking to ask about corporate sponsorship opportunities can contact the respective department at 1-213-948-1002. Lastly, 1-747-201-5787 is the number to consult for jobs and career prospects in the company. Clients seeking efficient assistance must contact between business hours.

Various emails are available to consult KCET customer service for issues and inquiries. Clients with questions about major and planned gifts can email advancement@kcet.org between business hours. The email address matchinggifts@kcet.org is published to contact the matching gifts department for queries and concerns. Those seeking to consult for memberships and donations can write to member@pmgsocal.org. To contact the permissions department for issues and complaints, permissions@kcet.org is the email address. Users with questions about corporate sponsorship opportunities can consult the relevant department via sponsorship@kcet.org. For planned giving, email plannedgiving@kcet.org between operational hours. To inquire about jobs and career opportunities in the company, use the KCET email kcetvolunteers@kcet.org. Customers can also submit similar requests to hr-g@kcet.org. To contact the legal department for relevant queries and concerns, email legal@kcet.org or legal@pmgsocal.org. Those intending to share comments or feedback about the company's products and services can write to comments@kcet.org. Lastly, memberservices@kcet.org is the email to request membership services from the relevant department. To seek an efficient response, submit a request between business hours.

The company headquarters, Public Media Group of Southern California, is in the United States at 2900 W. Alameda Ave., Suite 600, Burbank, California 91505-4267. KCET customer service is available to handle user concerns between business hours. Clients consulting the corporate office for complex and sensitive issues must make an appointment in the relevant department beforehand for convenience. Those with general queries and concerns can also visit the company headquarters or the KCET address for its branch at 3080 Bristol St., Suite 100, Costa Mesa, CA 92626. If in-person visitation is inconvenient, sending a letter to PO Box 33816, Los Angeles, CA 90033-0816, is also an option for safe communication and better assistance.

For online consultation, visit the KCET website and click Contact Us on the homepage to get directed to relevant options. Clients can use one of the published helplines or emails to submit their request or visit the company office in their region for assistance. The website also features detailed information about donations, PBS passports, estate planning, and corporate support that users can consult for self-help with general queries. You can also download the KCET app through the links available on the website for a better experience. To access the options for personalized assistance, sign into your registered account using your KCET login credentials or create a new one on the platform.

PissedConsumer Club

Contact Information

KCET Website:

KCET Help Center:

Corporate Office Address:

Public Media Group of Southern California
2900 W. Alameda Ave., Suite 600
Burbank, California 91505-4267
United States

Other Info (opening hours):

Other Locations:

3080 Bristol St., Suite 100

Costa Mesa, CA 92626


Member Services

P.O. Box 33816

Los Angeles, CA 90033-0816

More contact details

Fax:

+1(747) 201-5877

Why Customers Call KCET?

Top Reasons of Customers Calls

  • Customer Inquiries & Issues 67%
  • Product/ Service 11%
  • Request for Information 8%
  • Account 6%
  • Activation/ Cancellation 3%
  • Refund 3%
  • Return/ Replace 3%

Customer Inquiries & Issues

67%
  • "Passport problem"
  • "Reduce monthly donation to $5 per month"
  • "No sound on PBS newshour"

Product/ Service

11%
  • "Signal reception"
  • "This movie tonite is disgusting, nothing but a display of ABUSE ! NOT ENJOYABLE AT ALL. TRASH ON CH 28 . . ."
  • "I made a donation and want to access passport on my TV but haven't been able to"

Request for Information

8%
  • "Looking for Californas Golden Watet series"
  • "Yesterday I gone kea they told today they will give but no call so please contact me"
  • "About document verification"

Account

6%
  • "Membership"
  • "Forgot register number"

Activation/ Cancellation

3%
  • "Cancellation of my membership"

Refund

3%
  • "Refund of balance amount"

Return/ Replace

3%
  • "Change of don"

Compare KCET Customer Service To

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