Contact KCET Customer Service

Various emails are available to consult KCET customer service for issues and inquiries. Clients with questions about major and planned gifts can email advancement@kcet.org between business hours. The email address matchinggifts@kcet.org is published to contact the matching gifts department for queries and concerns. Those seeking to consult for memberships and donations can write to member@pmgsocal.org. To contact the permissions department for issues and complaints, permissions@kcet.org is the email address. Users with questions about corporate sponsorship opportunities can consult the relevant department via sponsorship@kcet.org. For planned giving, email plannedgiving@kcet.org between operational hours. To inquire about jobs and career opportunities in the company, use the KCET email kcetvolunteers@kcet.org. Customers can also submit similar requests to hr-g@kcet.org. To contact the legal department for relevant queries and concerns, email legal@kcet.org or legal@pmgsocal.org. Those intending to share comments or feedback about the company's products and services can write to comments@kcet.org. Lastly, memberservices@kcet.org is the email to request membership services from the relevant department. To seek an efficient response, submit a request between business hours.

The company headquarters, Public Media Group of Southern California, is in the United States at 2900 W. Alameda Ave., Suite 600, Burbank, California 91505-4267. KCET customer service is available to handle user concerns between business hours. Clients consulting the corporate office for complex and sensitive issues must make an appointment in the relevant department beforehand for convenience. Those with general queries and concerns can also visit the company headquarters or the KCET address for its branch at 3080 Bristol St., Suite 100, Costa Mesa, CA 92626. If in-person visitation is inconvenient, sending a letter to PO Box 33816, Los Angeles, CA 90033-0816, is also an option for safe communication and better assistance.

For online consultation, visit the KCET website and click Contact Us on the homepage to get directed to relevant options. Clients can use one of the published helplines or emails to submit their request or visit the company office in their region for assistance. The website also features detailed information about donations, PBS passports, estate planning, and corporate support that users can consult for self-help with general queries. You can also download the KCET app through the links available on the website for a better experience. To access the options for personalized assistance, sign into your registered account using your KCET login credentials or create a new one on the platform.