Newmarket, Ontario
Not resolved

I had a terrible experience with Kayak Newmarket - the pool had issues from year 2 whch the owner, ***, refused to fix holes in the lining all appearing around the same line, bulging at the bottom and then tearing away from the rim.They installed it and 6 years later when we opened the pool after the winter the liner was in shreds at the bottom of the pool the walls were all buckle.

the metal bars at the bottom of the pool were buckled and the deck my husband built around it heaved. So now I have a 20 x24 x5 hole in my yard that they refuse to fix even though there is a lifetime warranty on their "workmanship and structure" !

Other pool companies have inspected it and said it was terribly built and should not have been installed in the place they installed it (their suggestion) STAY AWAY and buy from somewhere else.They will not even come out and look at the the structure they gave a lifetime warranty on!

Review about: Kayak Pool.

I didn't like: Poor customer service, Bad workmanship, Created damage to my property, Did not honour the warranty.

Review #762875 is a subjective opinion of a user.

Reason of Review / Monetary Loss Damaged or defective / $15000
Preferred solution Rebuild the pool and fix the damage.

Had an Experience with Kayak Pools?

Write a review


Comment as anonymous or
Terms of Service
Post Comment
Be first to start a discussion.

You May Also Like

Behr - Peinture DECKOVER Béton tour de piscine écaille de partout. Behr "Au mois de mai 2015, la Cie SOS Béton, de Victoriaville a sablé et appliqué votre produit -143 sur le contour de béton de ma piscine, cette peinture s'enlève de..." Read more Behr - Peeling off my entire deck Behr "I used over 35 gallons of your Deck Over paint to cover my 14'10" x 28' deck and railings last summer. It now makes me sick to look at..." Read more My VersaTube pole building collapsed! VersaTube "I purchased a metal frame building from Versa Tube, which their engineers designed for the area of Minnesota I live in. The building collapsed! I purchased a VersaTube metal frame..." Read more Geeomotayo Cargo - WORST COMPANY EVER!!! Geeomotayo Cargo "My advice to anyone wanting to deal with this company is to run away! Let my experience be a warning - my dealings with this horrible company is my first..." Read more Kondaur Capital - Working with foreclosures isn't easy. Kondaur Capital "Kondaur has been a long time client of mine and out of many servicers I've worked with, they have usually been the most professional. They handle all of the expenses..." Read more Factory Outlet Store - The Company Promises Delivery Time Quicker Than FEDEX  Guarantees Factory Outlet Store "I ordered 2 headsets and USB wired conference speaker. The company website shows free shipping 2-5 business days which was adequate for my situation. Then they send the items SMART..." Read more IMHO - I Can See Why Sears Won't Be Around Much Longer Sears "Went to purchase the Amazon Tap Alexa at Sear' After adding the product to the "Cart", a different product was reflected thereat : Naxa NX 319 Portable CD Player with..." Read more Regency Furniture - Damage furniture that they dont take the blame Regency Furniture "I waited 1month for all my furniture which i bought dining set, sofa or living room chair with ottoman, bedframe and side table. The driver was so nice and looks..." Read more