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Contact Kay Unger Customer Service

How to Reach a Person at Kay Unger

Verified Contact Information

Complaints/ Feedback:

  • +1 514 384 3551
Send Message

Complaints/ Feedback:

info@jsgroup.com

General Info:

info@kayunger.com
help@kayunger.com

Kay Unger Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Kay Unger Phone Number
+1 514 384 3551
Most Popular Kay Unger Email Address
info@kayunger.com
Issue Resolution Rate
Low (0% reported full resolution)
Contact Method Distribution
85% phone, 15% email
Common Reasons for Contact
Return/ replace, request for information and product/ service
View full overview

How to Contact Kay Unger?

If you are a Kay Unger customer and want to complain about a product or service or just want to give feedback to the company, you can call the Kay Unger phone number at 1-514-384-3551. You can also call this number to contact Kay Unger customer service. Customer service will assist you on the phone and provide relevant online links. The popular topics customers discuss with customer service include product search, gift cards, size chart, shipping and delivery, return policy, and more.

Many customers prefer to communicate in writing with Kay Unger customer service instead of discussing issues over the phone. If you are one of these people, you can use the Kay Unger email system to communicate. If you have complaints or want to provide some feedback, send an email to info@jsgroup.com. For general inquiries, use info@kayunger.com as an email address. Legal-related issues must be emailed to help@kayunger.com. Customer service reads all emails and endeavours to respond within two working days. Because it is a slow process, please don't email the company for issues where an immediate response is needed; call customer service.

If you encounter problems resolving issues, you can request a meeting with senior company representatives. Usually, these meetings take place at Kay Unger headquarters. The Kay Unger address is the corporate office address at JS Group International, 1407 Broadway Fl 15, New York, New York 10018-5100, United States. If you want to send a letter and/or documents to the corporate office, use the mailing address: 225 Chabanel Street, 10th Floor
Montreal, Quebec, H2N 2C9. Canada

Normal Kay Unger business hours are Monday through Friday, from 9 AM to 5 PM EST. You can speak to someone at customer service during these hours. Emails can be sent at any time, and the team will respond as soon as possible during business hours. The website is also available 24/7, and you may find the answer to your question in the FAQs section.

The Kay Unger website is part of customer service and offers much information. Browse the site and the FAQs section for self-help tips and solutions. If you don't find what you are looking for, navigate to "Contact" and click on it. Fill out the form on your screen and submit it after ensuring all the fields are completed. Someone from customer service will contact you. Alternatively, follow the company on Instagram, Facebook, and Pinterest and use the global connection to send a message to the support team.

PissedConsumer Club

Contact Information

Kay Unger Website:

Kay Unger Help Center:

Corporate Office Address:

JS Group International
1407 Broadway Fl 15
New York, New York 10018-5100
United States

Other Info (opening hours):

Mailing Address:

225 Chabanel Street 10th Floor
Montreal, Quebec, H2N 2C9
Canada

More contact details

Why Customers Call Kay Unger?

Top Reasons of Customers Calls

  • Return/ Replace 47%
  • Request for Information 24%
  • Customer Inquiries & Issues 18%
  • Product/ Service 6%
  • Cards 6%

Return/ Replace

47%
  • "Return"
  • "Return issue"

Request for Information

24%
  • "Order status"
  • "Need help"
  • "Information about my Order number"

Customer Inquiries & Issues

18%
  • "Track order"
  • "Because I didn't get any 10% off on my first order"
  • "Missing belt"

Product/ Service

6%
  • "Need to order a dress and get it fast in the mail"

Cards

6%
  • "Gift card redemption"

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