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Contact Kay Outlet Customer Service

How to Reach a Person at Kay Outlet

Verified Contact Information

Toll-Free Number:

  • 1-855-929-4190
    Text/WhatsApp
Call Now
Send Message

Customer Service:

  • 1-877-541-4204
    Expert Styling
  • 1-800-527-8029

Legal:

legal@signetjewelers.com
Copyright Infringement Inquiries
privacy@signetjewelers.com
Privacy Inquiries

How to Contact Kay Outlet?

The jewelry outlet provides customer support through the following Kay Outlet phone number: (800) 527-8029. Call the mentioned line to ask questions about products from the online catalog you are interested in, request assistance in placing an order online, resolve technical issues, or find out general information about the company. To get in touch with the expert styling, dial (877) 541-4204. If you cannot speak with the support manager, send a text message with a detailed description of your inquiry via WhatsApp to (855) 929-4190.

The Kay Outlet customer service team is available by writing at privacy@signetjewelers.com. This address is suitable for privacy policy matters. If you have copyright infringement inquiries, direct them to legal@signetjewelers.com. Be sure to add a brief description of your matter in the body of the email to expedite the communication process.

The company operates as part of the larger Sterling Jewelers Inc. organization, so its headquarters is based in the same place, namely, the Kay Outlet address is the following: 375 Ghent Rd. Akron, Ohio 44333, United States. If you plan to discuss corporate-related matters with the company’s staff in person, please contact the office to schedule an appointment.

Kay Outlet hours vary depending on the communication format. Phone assistance is provided Monday through Friday from 9 a.m. to 7 p.m. ET and Saturday from 10 a.m. to 6:30 p.m. ET. Regarding an online chat option, it is available Monday through Friday from 8 a.m. to 12 a.m. ET, Saturday from 10 a.m. to 10 p.m. ET, and Sunday from 12 p.m. to 9 p.m. ET.

The Kay Outlet website provides several different options for online communication so that you can choose the one that you prefer most. Need to communicate with a virtual assistant? Click on the chat icon in the lower-right corner. When a pop-up window opens in front of you, type your question in the special field. To see more options for digital communication, go to the “Contact us” page. There, you can follow the support number for sending a message or follow the hyperlink under “Customer service” to speak with the support manager by phone.

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Contact Information

Kay Outlet Website:

Kay Outlet Help Center:

Corporate Office Address:

Sterling Jewelers Inc.
375 Ghent Rd.
Akron, Ohio 44333
United States

Other Info (opening hours):

Chat Hours (ET):

Monday - Friday: 8:00am - 12:00am

Saturday: 10:00am - 10:00pm

Sunday: 12:00pm - 9:00pm


Phones Hours (ET):

Monday - Friday: 9:00am - 7:00pm

Saturday: 10:00am - 6:30pm

Sunday: Closed

More contact details

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