For general inquiries, call Katzkin customer service at its toll-free number: 1-888-528-9546. The agents answering your call will either assist you or transfer your call to someone who can help. For questions about Katzkin product warranties, call the Katzin customer service number: 1-877-841-2320. This service is available Monday through Friday, from 6 AM to 5 PM. For questions about your order with Katzkin, call 1-877-495-2161, Monday through Friday from 6 AM to 7 PM and on Saturday and Sunday from 8:30 AM to 5 PM.
If you want to express your concerns in writing, you can send an email with all the details to the Katzkin email address contact@katzkin.com. Customer service will refer your email to the right division so they can respond. You can expect a response within 2 to 3 working days. For urgent matters, please call customer service for immediate action.
If you have unresolved issues, you can request an appointment with a senior representative. Such a meeting will be scheduled at Katzkin headquarters. Headquarters are open Monday through Friday from 6 AM to 7 PM PT and on Saturday and Sunday from 7 AM to 5 PM PT. The office is located at 6868 W Acco St, Montebello, CA 90640, United States. If you can't visit headquarters, you're welcome to send a detailed letter to our street address.
To find online support contact information, visit the Katzkin website and click on "Contact." You'll find self-help resources on the site. Follow the prompts to contact the support team online. You can also contact the Katzkin customer service team by phone or email. Alternatively, you can click the live chat icon and fill in the form on your screen.
