Contact Katzen Eye Group Customer Service

Unlike the official Katzen Eye Group phone number, the company does not have multiple emails for different branches. Instead, info@katzeneye.com is the only email address available for all purposes, including general information, feedback, and complaints. However, it requires customers to share all the information concerning the issue for better assistance. Clients can also relay their problems and concerns via the contact request form on the official website. When doing so, they must provide their full name, phone number, email address, reason for consultation, location, and other details. However, it is essential not to include any personal identification information, such as your birth date or medical details. It is also important to note that this form is not for sharing emergencies, urgent requests, or communication requiring immediate attention.

The company's agents are available 6 days a week, Monday to Saturday. However, their operational hours vary on all working days. For efficient assistance from the customer care team on Monday, reach out to them between 8:00 PM and 5:00 PM. Those contacting company agents from Tuesday to Thursday can submit their request between 8:00 AM and 6:30 PM. Katzen Eye Group’s hours of operation on Friday are from 8:00 AM to 4:00 PM. Lastly, if you wish to consult the support team on Saturday, call or email them anytime between 9:00 AM and 1:30 PM. The hours for an in-person consultation at the Katzen Eye Group, 1209 York Road, Lutherville, Maryland 21093, United States, are also the same.