Katsur Dental And Orthodontics - Katsur Dental Associates Staff Review from New York, New York
Presently sitting in the Bridgeville location highly annoyed. In an attempt to condense appointments for a son home from college, I scheduled appointments back to back for dental appointment and oral surgeon.
My son was taken back after an hour and forty minute wait for the initial appointment (I arrived twenty minutes early to complete paperwork). When you go to the desk to address the long wait, five employees do not even acknowledge your presence. However they are able to socialize and eat snacks. Absolutely ridiculous and unprofessional response by the staff here.
Shame on me for trying to expedite a process by using medical professionals in one location for a college kid who works. Have not even completed the appointments but the office staff alone would make me NEVER come here again.
The medical staff -if they want the business - might want to trim their dead weight. Fingers are crossed that the dentist/oral surgeon aren't yahoos as well.
Reason of review: Poor customer service.
Location: New York, New York
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I had a very similar experience except 3 staff members were playing on their phones at the same time while j was standing at the desk. They didn't even TRY to look busy.