Customers with general issues and inquiries can reach the business agent via the toll-free number 1-888-998-2136 during office hours. For queries about chef supplies, dial 1-865-225-1559. The Katom phone numbers 1-844-579-2051 and 1-865-225-1545 are active to consult the customer care team for information and assistance. Clients can also use 1-877-557-1632 or 1-800-541-8683 to call or message for similar purposes. When calling Katom customer service, you should provide their complete identification details and those concerning the issue for better assistance.
To email the company agent, use one of the following published addresses. Clients with queries about chef supplies can write to chefsupplies@katom.com. For international order questions, international@katom.com is the email address. Those reaching Katom customer service for help with specific and technical concerns can use cs@katom.com or help@katom.com to consult the relevant department. The email donations@katom.com is for fundraising and donations. To request general information about the company, use the Katom contact email info@katom.com. Lastly, consumers with issues and queries about sales and reservations can contact the respective department at sales@katom.com between business hours. After reviewing their request, the support team will respond within a few hours or days.
KaTom Restaurant Supply, Inc. is the company headquarters at 305 KaTom Drive, Kodak, Tennessee 37764, United States. Customers with complex and sensitive issues can visit the Katom address with a prior appointment in the relevant department. Those who find it inconvenient can also send a letter to the corporate office for safe communication and better assistance. If the issue is urgent, call the company agent to save time.
Katom’s hours of operation are from Monday to Friday between 8:00 AM and 8:00 PM. Customers seeking assistance on Saturday can reach out between 9:00 AM and 5:30 PM. The opening hours for the company offices are also the same. However, one is recommended to confirm the time for a visit when making an appointment. If an issue arises after working hours, relay it via email or try resolving it through the self-help information on the company website.
To contact Katom customer service via the official website, click Help Center on its homepage to access detailed information about the company and several contact methods. Depending on the nature of their concern, users can reach out via call or email during the specified customer service hours. You can also complete the Katom contact form on the same page by providing all the required details. Submitting it between business hours will ensure efficient assistance and a seamless experience.
