Kathryn Fagan Enterprises - Poor service,violated privacy rights, stole from me,threatened me
Update added by user Oct 15, 2011
By the way, one of the items she refuses to return is my son\'s only winter jacket. Most of our family lives up north, and winter is fast approaching. Why allow an innocent child to freeze because of a conflict with his parent?
Original review posted by user Oct 15, 2011
This company worked for me for over 2 years, providing oragnizing, housekeeping, pet and house sitting. Over the years there were instances when things were broken or missing but she refused to take responsibility for them; however this summer there were large expenses incurred as a result of her allowing my dogs to urinate all over my carpets as well as landscaping that died for her failure to contact sprinkler repair in a timely manner as instructed, or to hand water. Also her website claims she will supervise contractors but her failure to do so resulted in paint splattered all over my driveway.
Anyway even with all this I planned to pay her but the bill was very large so I asked for TIME, a payment plan or a settlement. I am a disabled widow on a fixed income. The owner, Kathryn Fagan, became very angry and sent me several abusive emails and text messages before agreeing to a settlement by email, which she subsequently failed to honor. She also had her husband call and threaten me in the middle of the night, and posted slanderous and untrue statements on my facebook page for all to see, violating her own policy of "respect for privacy" which she touts on her website.
Perhaps worst of all, she possesses items of mine which she refuses to return although on 5 separate occasions she promised to do so, always in exchange for money. The first 2 times, I actually paid her ($700 x 2) although the items were not returned. Then I had to sell my son's car to get the rest of the money she demanded but she refused to show up with my items.
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