Contact Kathmandu Clothing Customer Service
Kathmandu Clothing Phone Numbers and Emails
Customer Service:
-
+61 180 033 3484Australia
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+6 139 267 9999Australia
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+6 480 000 1234New Zealand
Kathmandu Clothing Emails:
Kathmandu Clothing Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Kathmandu Clothing is 611800333484. 75% of consumers used this number to address their issues and concerns.
The longest wait times are on Monday, while the shortest are on Saturday.
Be prepared for the call as Kathmandu Clothing may ask you for the following information to identify you as a customer: email or first and last name.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Kathmandu Clothing is 611800333484. 75% of consumers used this number to address their issues and concerns.
The longest wait times are on Monday, while the shortest are on Saturday.
Be prepared for the call as Kathmandu Clothing may ask you for the following information to identify you as a customer: email or first and last name.
People call Kathmandu Clothing mainly because of return/ replace, product/ service, shipping and delivery.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact Kathmandu Clothing is support@kathmandu.com.au. 97% of customers use this email address to address their issues and concerns.
Contact Information
Kathmandu Clothing Website:
Kathmandu Clothing Help Center:
Corporate Office Address:
Other Info (opening hours):
Additional Fax:
+64 3 373 6111
Additional Address:
PO Box 984,
249 Park Street, South Melbourne,
Victoria 3205 Australia
Fax: +61 3 9267 9933
Fax:
Summary of Kathmandu Clothing Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Kathmandu Clothing?
Return/ Replace Question:
- “Returns”
- “Exchange gift for something else”
- “Return”
Shipping and Delivery Question:
- “Sizing”
- “Delivery information”
- “Tracking delivery”
Product/ Service Question:
- Defective merchandise
- “Missing product”
- “About product”
Staff Question:
- “Unprofessional customer service”
Payments and Charges Question:
- “Wrong bill”
- “Payment”
Cards Question:
- “Gift card with no balance”
Activation/ Cancellation Question:
- “To cancel the order”
Request for Information Question:
- “Express disappointment in jacket not being waterproof”
Account Question:
- “Problems with account”
Refund Question:
- “Refund”
Other Question:
- “Hi, I hope this message finds you well. Can you please help to make my voucher available before Monday, so that I can use my voucher to buy helix jacket which iis in $99 offer and ends on this Monday. Thanks heaps.”
- “Online order”
- “I need an electronic copy of my receipt”
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