Kathmandu Clothing Phone Numbers and Emails

Customer Service:

  • +61 180 033 3484
    Australia
  • +6 139 267 9999
    Australia
  • +6 480 000 1234
    New Zealand
  • +44 800 066 5018
    United Kingdom

General Info:

  • +6 138 535 9726
    Kathmandu Australia
  • +643 968 6125
    Kathmandu New Zealand
  • +44 132 228 3913
    Kathmandu United Kingdom

Headquarters:

  • +643 373 6110
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Kathmandu Clothing Emails:

Customer Service
Legal
Privacy Inquiries
Media
Sales/ Reservations
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Kathmandu Clothing Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    82% phone 18% email
  • The best phone number to call Kathmandu Clothing is 611800333484. 75% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Monday, while the shortest are on Saturday.

  • Be prepared for the call as Kathmandu Clothing may ask you for the following information to identify you as a customer: email or first and last name.

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Contact Information

Kathmandu Clothing Website:

Kathmandu Clothing Help Center:

Corporate Office Address:

Kathmandu Clothing
PO Box 1234 223 Tuam St, Christchurch Central
Christchurch, Canterbury 8011
New Zealand

Other Info (opening hours):

Additional Fax:

+64 3 373 6111


Additional Address:


PO Box 984,

249 Park Street, South Melbourne,

Victoria 3205 Australia

Fax: +61 3 9267 9933

More contact details

Fax:

+64 3 373 6116

Kathmandu Clothing Rating Based on 6 Reviews

Rating details

2.4
more details
Price Affordability
Customer service
Exchange, Refund and Cancellation Policy
Website

Rating stats

Rating trend

Summary of Kathmandu Clothing Customer Service Calls

146 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Kathmandu Clothing?

Return/ Replace Question:

  • “Returns”
  • “Exchange gift for something else”
  • “Return”

Shipping and Delivery Question:

  • “Sizing”
  • “Delivery information”
  • “Tracking delivery”

Product/ Service Question:

  • Defective merchandise
  • “Missing product”
  • “About product”

Staff Question:

  • “Unprofessional customer service”

Payments and Charges Question:

  • “Wrong bill”
  • “Payment”

Cards Question:

  • “Gift card with no balance”

Activation/ Cancellation Question:

  • “To cancel the order”

Request for Information Question:

  • “Express disappointment in jacket not being waterproof”

Account Question:

  • “Problems with account”

Refund Question:

  • “Refund”

Other Question:

  • “Hi, I hope this message finds you well. Can you please help to make my voucher available before Monday, so that I can use my voucher to buy helix jacket which iis in $99 offer and ends on this Monday. Thanks heaps.”
  • “Online order”
  • “I need an electronic copy of my receipt”

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