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Contact Kate Somerville Customer Service

Kate Somerville Phone Numbers and Emails

Toll-Free Number:

  • (800) 984-5283
Call customer service
Send Message

Jobs/ Career:

  • (310) 623-6856

Kate Somerville Emails:

Customer Service
Jobs/ Career
Legal
Privacy Inquiries
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How to Contact Kate Somerville?

Most Popular Number:

(800) 984-5283
Total calls: 54 Issue resolved: 1 Last call: Mar 4, 2025
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PissedConsumer Reporter

The Kate Somerville phone number to check on customer account management is 1-800-984-5283. This Kate Somerville phone number is designed to keep them updated on order placement or status checks, Kate's Ultimate Rewards program, Subscribe + Save offers, accounts, and registrations. Call Kate Somerville customer service at 1-310-623-6856 for the job or career-related lines. The company aims to respond to all the concerns associated with customers and careers thoroughly.

Kate Somerville email support is helpful for most issues. For the Kate Somerville customer service department, send your queries to customercare@katesomerville.com. If you have a job inquiry, email Kater Somerville at diversity@katesomerville.com.
Questions concerning legal and privacy policies can be discussed at privacypolicy@katesomerville.com. The Kate Somerville website has a contact form where you can fill in your name, email, phone number, and comments for assistance. Responses are usually given within 2–3 working days, so your queries are promptly resolved.

The Kate Somerville office serves as the headquarters for administration for this company. Kate Somerville office address is LLC, 144 S. Beverly Drive, Suite 500, Beverly Hills, California 90212, United States.
There is one more place where Kate Somerville Skin Health Experts Clinic is located. It can be found at 8428 Melrose Place, Suite C, Los Angeles, CA 90069, US. It is suggested that Kate Somerville's customer care team be contacted from Monday to Friday between 9:00 AM and 5:00 PM. For returns, visit them at LLC, Attention: RETURNS, 17110 S Main Street, Carson, CA 90248.

Kate Somerville Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Kate Somerville Customer Service is rated at 1.6 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    90% phone 10% email
  • The best phone number to call Kate Somerville is 8009845283. 100% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Friday and Wednesday, while the shortest are on Saturday.

  • People call Kate Somerville mainly because of product/ service, request for information, shipping and delivery.

View full overview ›
PissedConsumer Club

Contact Information

Kate Somerville Website:

Kate Somerville Help Center:

Corporate Office Address:

Kate Somerville Skincare, LLC
144 S. Beverly Drive, Suite 500
Beverly Hills, California 90212
United States

Other Info (opening hours):

Hours:

Monday - Friday: 9:00 AM – 5:00 PM


Additional Addresses:


Kate Somerville Skin

Health Experts Clinic

8428 Melrose Place, Suite C,

Los Angeles, CA 90069, US


Kate Somerville Skincare, LLC

Attention: RETURNS

17110 S Main Street

Carson, CA 90248

More contact details

Kate Somerville Rating Based on 12 Reviews

Rating details

1.6
more details
Diversity of Products or Services
Turnaround Time
Value for money
Reliability

Rating stats

Rating trend

How Good is Kate Somerville's Customer Service?

Neala Naw
Neala Naw
Feels Disappointed | Sep 30, 2024

I still have not been able to talk to a live person in customer service...I would like to return the product and need to have a mailing label sent to me. My phone is - 908-578-****. Please no texting

Read full quote
Joellen Whr
Joellen Whr
Feels Disappointed | Mar 07, 2024

customer service never called me back

Read full quote

Summary of Kate Somerville Customer Service Calls

54 TOTAL
CALLS
00:00 AVG CALL
DURATION
4% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Kate Somerville?

Shipping and Delivery Question:

  • “Travel size product broke”
  • “Failed delivery”
  • “I have not received my refund”

Product/ Service Question:

  • “Product batch code”
  • “Purchase”
  • “A product I ordered has a pump that does not work”

Request for Information Question:

  • “I need advice on skin care”
  • “Looking for a serum not in stores anymore”
  • “Order status”

Return/ Replace Question:

  • “Items to be returned”
  • “Return”
  • “Return label”

Account Question:

  • “Do I have an existing account with you?”
  • “Subscription problem”

Payments and Charges Question:

  • “Online shopping 20% discount code”

Website/ Application Question:

  • “Trying to locate product on website-cannot find Sonerville360 Tanning towelettes”

Cards Question:

  • “Gift card”

Other Question:

  • “Order KS413398”
  • “Possible partner for The Gracie’s award giftbag”
  • “I want to place a order”

About

Related Companies

Unilever, Dollar Shave Club, Breyers, Suave, Lipton

Summary

Kate Somerville is a retail company which specializes in sales of beauty products. It was founded in January 2004. The headquarters is based in West Hollywood, California, United States. Kate Somerville offers skin care, anti-aging, and acne products. The company has a Referral Program. Kate Somerville ships their products worldwide via USPS carrier. Express delivery option is possible. The company accepts returns for exchange or refund within 30 calendar days of the original purchase date. Available payment options are Visa, MasterCard, American Express, and Discover. It is possible to use PayPal service. Order status can be tracked in personal profile on the company website. Customer assistance is provided by email and by phone.

Kate Somerville reviews and complaints

Kate Somerville is ranked 553 out of 2694 in Cosmetics and Personal Care category

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