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Kate Somerville Phone Numbers and Emails

Toll-Free Number:

  • (800) 984-5283
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Jobs/ Career:

  • (310) 623-6856

Kate Somerville Emails:

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Kate Somerville Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Kate Somerville Customer Service is rated at 1.8 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    89% phone 11% email
  • The best phone number to call Kate Somerville is 8009845283. 100% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Wednesday, while the shortest are on Saturday.

  • People call Kate Somerville mainly because of request for information, return/ replace, shipping and delivery.

View full overview ›
PissedConsumer Club

Contact Information

Kate Somerville Website:

Kate Somerville Help Center:

Corporate Office Address:

Kate Somerville Skincare, LLC
144 S. Beverly Drive, Suite 500
Beverly Hills, California 90212
United States

Other Info (opening hours):

Hours:

Monday - Friday: 9:00 AM – 5:00 PM


Additional Addresses:


Kate Somerville Skin

Health Experts Clinic

8428 Melrose Place, Suite C,

Los Angeles, CA 90069, US


Kate Somerville Skincare, LLC

Attention: RETURNS

17110 S Main Street

Carson, CA 90248

More contact details

Kate Somerville Rating Based on 9 Reviews

Rating details

1.9
more details
Diversity of Products or Services
Reliability
Turnaround Time
Value for money

Rating stats

Rating trend

Summary of Kate Somerville Customer Service Calls

49 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Kate Somerville?

Shipping and Delivery Question:

  • “Failed delivery”
  • “I have not received my refund”
  • “Package not arrived 11days sense ordered”

Request for Information Question:

  • “I need advice on skin care”
  • “Looking for a serum not in stores anymore”
  • “Order status”

Return/ Replace Question:

  • “Return”
  • “Return label”
  • “Product return”

Product/ Service Question:

  • “A product I ordered has a pump that does not work”
  • “Product malfunction”

Account Question:

  • “Do I have an existing account with you?”
  • “Subscription problem”

Payments and Charges Question:

  • “Online shopping 20% discount code”

Website/ Application Question:

  • “Trying to locate product on website-cannot find Sonerville360 Tanning towelettes”

Cards Question:

  • “Gift card”

Other Question:

  • “Purchase”
  • “I want to place a order”
  • “Disappointing”

About

Related Companies

Unilever, Dollar Shave Club, Breyers, Suave, Lipton

Summary

Kate Somerville is a retail company which specializes in sales of beauty products. It was founded in January 2004. The headquarters is based in West Hollywood, California, United States. Kate Somerville offers skin care, anti-aging, and acne products. The company has a Referral Program. Kate Somerville ships their products worldwide via USPS carrier. Express delivery option is possible. The company accepts returns for exchange or refund within 30 calendar days of the original purchase date. Available payment options are Visa, MasterCard, American Express, and Discover. It is possible to use PayPal service. Order status can be tracked in personal profile on the company website. Customer assistance is provided by email and by phone.

Kate Somerville reviews and complaints

Kate Somerville is ranked 406 out of 1853 in Cosmetics and Personal Care category

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