Contact Kate Somerville Customer Service
How to Reach a Person at Kate Somerville
Toll-Free Number:
-
1-800-984-5283
Jobs/ Career:
-
1-310-623-6856
Kate Somerville Emails:
Kate Somerville Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular Kate Somerville Phone Number | 1 (800) 984-5283 |
| Average Calls duration | 1 minute |
| Most Popular Kate Somerville Email Address | customercare@katesomerville.com |
| Issue Resolution Rate | Low (4% reported full resolution) |
| Contact Method Distribution | 90% phone, 10% email |
| Common Reasons for Contact | Product/ service, request for information, shipping and delivery |
Contact Information
Kate Somerville Website:
Kate Somerville Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Friday: 9:00 AM – 5:00 PM
Additional Addresses:
Kate Somerville Skin
Health Experts Clinic
8428 Melrose Place, Suite C,
Los Angeles, CA 90069, US
Kate Somerville Skincare, LLC
Attention: RETURNS
17110 S Main Street
Carson, CA 90248
Summary of Kate Somerville Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Kate Somerville?
Shipping and Delivery Question:
- “Order issue”
- “Travel size product broke”
- “Failed delivery”
Product/ Service Question:
- “Product pump does not work”
- “Product batch code”
- “Purchase”
Request for Information Question:
- “I need advice on skin care”
- “Looking for a serum not in stores anymore”
- “Order status”
Return/ Replace Question:
- “Items to be returned”
- “Return”
- “Return label”
Account Question:
- “Do I have an existing account with you?”
- “Subscription problem”
Payments and Charges Question:
- “Online shopping 20% discount code”
Website/ Application Question:
- “Trying to locate product on website-cannot find Sonerville360 Tanning towelettes”
Cards Question:
- “Gift card”
Other Question:
- “Order KS413398”
- “Possible partner for The Gracie’s award giftbag”
- “I want to place a order”
About
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Kate Somerville is a retail company which specializes in sales of beauty products. It was founded in January 2004. The headquarters is based in West Hollywood, California, United States. Kate Somerville offers skin care, anti-aging, and acne products. The company has a Referral Program. Kate Somerville ships their products worldwide via USPS carrier. Express delivery option is possible. The company accepts returns for exchange or refund within 30 calendar days of the original purchase date. Available payment options are Visa, MasterCard, American Express, and Discover. It is possible to use PayPal service. Order status can be tracked in personal profile on the company website. Customer assistance is provided by email and by phone.
Kate Somerville is ranked 266 out of 4374 in Cosmetics and Personal Care category
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