Katapult Phone Numbers and Emails

Toll-Free Number:

  • (833) 528-2785
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Katapult Emails:

Customer Service
General Info
Investors/ Franchising
Investor Relations
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How to Contact Katapult Customer Service?

Most Popular Number:

(833) 528-2785
Total calls: 29 Last call: Apr 2, 2024

What Is the Katapult Phone Number?

The Katapult customer service phone number is 833 528 2785. Clients can call this support number and get assistance on questions they have. Mainly, customers tackle problems related to membership, payments, ordering and technical issues.
The telephone number has several divisions each assigned to a specific topic.. Choose the division relevant to your request and wait for the free manager. When Katapult customer service is overloaded with requests, clients can use the Katapult live chat. The chat is operated by the chatbot and provides answers in an instant mode.

What Are the Katapult Customer Service Hours?

The Katapult customer service is available Monday through Friday from 7 a.m. to 11 p.m. CST. On Saturday the support team works from 8 a.m. to 9 p.m. CST. To get help on Sunday, write or call from 10 a.m. to 8 p.m. CST.
The online chat is available on the website 24/7. The other way to find out helpful information outside of working hours is the FAQ section on the site. Open the official page of the company, scroll down and press FAQs. There you will find typically raised questions with already prepared answers.

What Is the Katapult Address?

Katapult address is Cognical, Inc., 5204 Tennyson Pkwy, #500, Plano, Texas 75024, United States. The corporate office is the place where all leading departments of the company are.
To reach the Katapult contact team using the corporate address, write the letter and send it by the post office. It can take up to several weeks to get an answer in return. Clients can send different types of letters, including complaints, reports, recommendations and requests to various divisions of the company.

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Contact Information

Katapult Website:

Katapult Help Center:

Corporate Office Address:

Cognical, Inc.
5204 Tennyson Pkwy, #500
Plano, Texas 75024
United States

Other Info (opening hours):


Monday - Friday: 7:00am - 11:00pm

Saturday: 8:00am - 9:00pm

Sunday: 10:00am - 8:00pm CST

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Katapult Rating Based on 1 Review

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Summary of Katapult Customer Service Calls

00:00 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Katapult?

Payments and Charges Question:

  • “Overpayment”
  • “Charge”
  • “Disputed payment”

Request for Information Question:

  • “How to change payment method in app”
  • “Ask questions”

Account Question:

  • “Account”

Shipping and Delivery Question:

  • “The kitchen was delivered today and not function”

Other Question:

  • “Car”
  • “Necesito saber cual es mi cuenta”
  • “Pedido”
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