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Contact KastKing Customer Service

How to Reach a Person at KastKing

Verified Contact Information

Toll-Free Number:

  • 1-855-830-7430
    Location In United States
Call Now
Send Message

Customer Service:

  • +867 558 958 6891
    Location In China

Customer Service:

wholesale@kastking.com
Location In China
service@kastking.com
Location In United States
loyalty@kastking.com
Points

Media:

marketing@eposeidon.com

KastKing Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular KastKing Phone Number
1 (855) 830-7430
Average Calls duration
1 minute
Most Popular KastKing Email Address
service@kastking.com
Issue Resolution Rate
Low (0% reported full resolution)
Contact Method Distribution
94% phone, 6% email
Common Reasons for Contact
Product/ service, payments and charges
View full overview

How to Contact KastKing?

Customers in the US can use the toll-free helpline, 1-855-830-7430, to connect with the business agent in their respective country. The KastKing number +867-558-958-6891 is published for clients in other countries to contact. Calling the customer care team is best for discussing issues regarding products and verification. Those inquiring about loyalty and affiliate programs, redeeming points, rewards, and military discounts can also contact KastKing support by phone to ensure an efficient response during business hours.

Like the published helpline, the KastKing company has provided two emails for customers in the USA and other countries to contact. The email address service@kastking.com is for customers in the USA to consult their respective agents for information and assistance. Residents of countries other than the United States can relay their queries and concerns through the KastKing email wholesale@kastking.com. After reviewing those, the business agents will respond with solutions to the problems within working hours.

The company headquarters is at 425 Oak St, Unit A, Garden City, New York 11530, United States. The KastKing company also has an office in China at Room 1001, Building E, Bantian International Central, Longgang, Shenzhen, CN, 518129, for customers in the respective country to visit. Consulting the KastKing address in person or by mail is recommended for matters too complex to resolve online. Customers seeking to share feedback and suggestions can also send a letter or visit the company branch closest to them. Those with general inquiries can use the KastKing number to contact support.

Like the specified contact options, the KastKing support hours vary for customers in the United States and other countries. To consult the company headquarters in the United States, customers can call, email, or visit the office between 8:30 AM and 5:30 PM EST from Monday to Friday. The hours to contact the KastKing company are from Monday to Friday between 9:00 AM and 7:00 PM GMT+8. Requests submitted during these hours are likely to be addressed efficiently compared to those sent after office times.

The company website features direct links to its shipping, warranty, return, and privacy policies. Customers seeking to consult KastKing support online can click Contact Us on the homepage to get directed to several options to consult the business representatives. These include the published KastKing emails, helplines, and office addresses. To access more options, sign into your account on the company website or create one if you are a new user. That would help enhance your overall experience as a customer.

PissedConsumer Club

Contact Information

KastKing Website:

KastKing Help Center:

Corporate Office Address:

KastKing Global Inc.
1590 E State Hwy 121, Building B910
Lewisville, Texas 75056
United States

Other Info (opening hours):

Hours For United States (EST):

Monday - Friday: 8:30am - 5:30pm 


Hours For Other Countries  (GMT+8):

Monday - Friday: 9:00am - 7:00pm

Other Location:
Room 1001, Building E, Bantian International Central
Longgang, Shenzhen, CN, 518129
China

More contact details

Why Customers Call KastKing?

Top Reasons of Customers Calls

  • Customer Inquiries & Issues 45%
  • Shipping and Delivery 20%
  • Product/ Service 20%
  • Payments and Charges 5%
  • Return/ Replace 5%
  • Request for Information 5%

Customer Inquiries & Issues

45%
  • "Order???"
  • "Where's my order… when here????"
  • "Need part"

Shipping and Delivery

20%
  • "They delivered my order to someone else address I didn't receive my order and I been sitting here all morning ***"
  • "Why is my rod being delayed?It's supposed to be here today"
  • "Missing part in order"

Product/ Service

20%
  • "Ordered product has not arrived,shop app said it came yesterday the product that came was from sever send tracking number the number that is shown does not have 13 digits"
  • "I order a reel and a rod and only my rod was delivered not my reel"
  • "Reel broke"

Payments and Charges

5%
  • "Price coupon not working"

Return/ Replace

5%
  • "Replacement parts"

Request for Information

5%
  • "About a return"

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Frequently Asked Questions

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Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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