West Midlands, England
Not resolved

I was charged twice for a years subscription from Kaspersky within two months of my renewa, i tried speaking to somebody but they said its not there dept say they passed me to another auto robot answering service which got me no were but feeling very frustrated plus they have been unable to sort my virus problem which i found my self which is in my windows browser i am not happy with these people and do not intended to renew next years subscription. If anybody wanted advice about using Kaspersky products antivirus id look else were folks the fact that these people had the nerve to take extra money out my account with out my permission is beyond me i have instructed the bank to put a block on any further monies going out of my account

Related: Kaspersky Lab - Virus & malware protection my ***

Review about: Kaspersky Total Security.

I liked: I like not much about it.

I didn't like: Customer service, Inability to resolve billing issues, Not happy with these people.

Review #833374 is a subjective opinion of a user.

Exchange, Refund and Cancellation Policy
Billing Practices
Value for money
Reason of Review / Monetary Loss Pricing issue / $37
Preferred solution Full refund

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