Kaspersky Lab - Kaspersky overcharges

30 of 73 Kaspersky Lab reviews

I was charged twice for a years subscription from Kaspersky within two months of my renewa, i tried speaking to somebody but they said its not there dept say they passed me to another auto robot answering service which got me no were but feeling very frustrated plus they have been unable to sort my virus problem which i found my self which is in my windows browser i am not happy with these people and do not intended to renew next years subscription. If anybody wanted advice about using Kaspersky products antivirus id look else were folks the fact that these people had the nerve to take extra money out my account with out my permission is beyond me i have instructed the bank to put a block on any further monies going out of my account

This review is a subjective opinion of a user.
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More Review Details

Billing Practices
Exchange, Refund and Cancellation Policy
Value for money

  • What I liked
    • I like not much about it
  • What I disliked
    • Customer service
    • Inability to resolve billing issues
    • Not happy with these people

Reason of review:
Pricing issue
Preferred solution:
Full refund
Monetary loss:
Product or service
Kaspersky Total Security
Review category
review #833374

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30 of 73 Kaspersky Lab reviews

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