Skip to content
Write review For Business
  • Login

Contact Kasa Smart Customer Service

How to Reach a Person at Kasa Smart

Verified Contact Information

Customer Service Number:

  • 1-626-333-0234
Call Now
Send Message

Customer Service:

  • +861 762 900 5203

Media:

  • 1-310-882-4004

Business Customer Service:

support.us@omadanetworks.com

Complaints/ Feedback:

feedback.app@tp-link.com

Customer Service:

gpl@tp-link.com
GPL Requests
kasa.support@tp-link.com
support.usa@tp-link.com

Legal:

privacy.us@tp-link.com
Privacy Inquiries

Media:

tplink@finnpartners.com

Sales/ Reservations:

sales.usa@tp-link.com

Kasa Smart Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Kasa Smart Phone Number
1 (626) 333-0234
Average Hold Time
00:05:04
Average Calls duration
5 minutes
Most Popular Kasa Smart Email Address
kasa.support@tp-link.com
Kasa Smart Live Agent Availability
14% of callers successfully reach a real person
Issue Resolution Rate
Low (9% reported full resolution)
View full overview

How to Contact Kasa Smart?

Most Popular Number:

(626) 333-0234
Total calls: 375 Issues resolved: 11 Last call: Jun 12, 2026

Clients with general issues and inquiries can reach the company agent via 1-626-333-0234 between business hours. The Kasa Smart phone number +861-762-900-5203 is also active for customer service. Those with media-related concerns can contact the respective agent at 1-310-882-4004. That would ensure quick solutions to their problems and an exceptional experience. Calling Kasa Smart support is feasible for general issues and inquiries. However, consult the company office for help if the matter is complex or sensitive.

Users can reach Kasa Smart customer service via multiple emails. To relay your complaints and feedback to the company agent, write to feedback.app@tp-link.com. Those with GPL requests can email gpl@tp-link.com between business hours. The company has also published kasa.support@tp-link.com for similar purposes. Users requesting information about home products can reach the relevant agent at support.usa@tp-link.com.

To request assistance with business products, support.us@omadanetworks.com is the email address. Clients consulting for legal and privacy inquiries can use privacy.us@tp-link.com to reach the relevant department for help. The email tplink@finnpartners.com has been published to contact the Kasa Smart office with media-related concerns. After reviewing their request, the company agent will respond within a few hours or days.

Kasa Smart support is available in the company headquarters, TP-Link USA Corporation, at 10 Mauchly, Irvine, California 92618, United States. Users with complex and sensitive issues can consult this address by letter or in person for better assistance. The company also welcomes those with general queries and complaints to arrive at its offices for help. However, that can be time-consuming and is not recommended if immediate assistance is required.

To reach the company agent via the Kasa Smart website, click Support on its homepage to get directed to the relevant options. Users requesting technical assistance can click Contact Technical Support to submit a ticket or access the helpline for the respective department. The website also features home and business product support options and a detailed knowledge base with information about consumer products, such as wireless routers, range extenders, powerline adaptors, unmanaged switches, network adaptors, and smart home products. Customers with general queries about these can browse relevant information or consult the FAQs section for self-help.

PissedConsumer Club

Contact Information

Kasa Smart Website:

Kasa Smart Help Center:

Corporate Office Address:

TP-Link USA Corporation
10 Mauchly
Irvine, California 92618
United States

Summary of Kasa Smart Customer Service Calls

397 TOTAL
CALLS
04:42 AVG CALL
DURATION
9% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Kasa Smart?

Product/ Service Question:

  • “Reconnect to wifi”
  • “Path lights not working”
  • “Connection issue”

Request for Information Question:

  • “Support”
  • “Buffering update”
  • “Update for kasa spot buffering and stuck at 97%”

Account Question:

  • “Try to login to camera say my email isn’t valid”
  • “I accidentally ordered subscription for year and can’t even hook my new camera up. I’m gonna send it back. My phone has to be on WiFi and the camera on the same WiFi. Just going to send it back.”
  • “Subscription”

Website/ Application Question:

  • “My Kasa app got disconnected”
  • “Light installation”
  • “One of my 30 installed Kasa HS200 switches keeps switching to startup reconfig mode. Will not work normal for more than 15 mins”

Activation/ Cancellation Question:

  • “Do I have to pay to use it? And I don’t want renewals only one time year payment of if I do have to pay which I would prefer not too”
  • “Cancel service”
  • “To cancel my info”

Return/ Replace Question:

  • “I’m getting a new router so I assume I have to change the password”
  • “Changed email and password need help reconnecting cameras”
  • “Change modem”

Payments and Charges Question:

  • “Billing”
  • “Payments”
  • “Plan details and payment”

Refund Question:

  • “Refund”

Shipping and Delivery Question:

  • “How get the camera to work”
  • “Location problem”

Cards Question:

  • “Where do I insert a memory card in my new Kasa Spot Pan Tilt?”
  • “New card”

Staff Question:

  • “No service”

Other Question:

  • “Add a one more camera”
  • “Issue with smart plug”
  • “Cannot get camera out of Abnormal state”

Compare Kasa Smart Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Tapo
Tapo Customer Service
stars-rating-fill
4.8 out of 5
Geeni
Geeni Customer Service
stars-rating-fill
4.7 out of 5
Caseta by Lutron
Caseta by Lutron Customer Service

Frequently Asked Questions

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

Write a review
Do you have something to say about Kasa Smart? What happened? What can we help you with?
Submit review Don't show this popup
Kasa Smart
Reviews Contacts Community