Contact Kasa Smart Customer Service
Kasa Smart Phone Numbers and Emails
Customer Service Number:
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(626) 333-0234
Customer Service:
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+861 762 900 5203
Media:
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(310) 882-4004
Kasa Smart Emails:
How to Contact Kasa Smart?
Most Popular Number:
| Total calls: 216 | Issues resolved: 5 | Last call: Jun 13, 2025 |
Kasa Smart Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Kasa Smart Customer Service is rated at 3.2 out of 5. Consumers who contact the company are mostly neutral. More commonly used way of contact is by phone.
The best phone number to call Kasa Smart is 6263330234. 94% of consumers used this number to address their issues and concerns.
The average hold time is up to 3 minutes. The longest wait times are on Wednesday, while the shortest are on Saturday. The average call time is 5 minutes.
Be prepared for the call as Kasa Smart may ask you for the following information to identify you as a customer: first and last name, email or address or zip code.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Kasa Smart Customer Service is rated at 3.2 out of 5. Consumers who contact the company are mostly neutral. More commonly used way of contact is by phone.
The best phone number to call Kasa Smart is 6263330234. 94% of consumers used this number to address their issues and concerns.
The average hold time is up to 3 minutes. The longest wait times are on Wednesday, while the shortest are on Saturday. The average call time is 5 minutes.
Be prepared for the call as Kasa Smart may ask you for the following information to identify you as a customer: first and last name, email or address or zip code.
People call Kasa Smart mainly because of product/ service, request for information and account.
8% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact Kasa Smart is feedback.app@tp-link.com. 60% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as easy.
Contact Information
Kasa Smart Website:
Kasa Smart Help Center:
Corporate Office Address:
Kasa Smart Customer Service Reviews
I made a HUGE mistake giving the customer service rep a poor score. Alex was wonderful!!!
He helped me solve my problem with the utmost professionalism, kindness and speed.
Please rescore him to the highest possible rating from me!!! I enjoy your product (mini smart plug!
Very helpful customer service. Great smart products. Ive been using Kasa for many years and highly recommend them.
Submitted a question and never heard from anyone. However got a survey asking how I liked the response. Are you kidding me?!?
How Good is Kasa Smart's Customer Service?
Summary of Kasa Smart Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Kasa Smart?
Product/ Service Question:
- “Camera will not connect”
- “Microphone doesn’t work”
- “Wifi connection issues”
Request for Information Question:
- “Support”
- “Help connecting smart plug”
- “Need help”
Account Question:
- “Password”
- “Reset password”
- “Does my casa require a subscription?”
Refund Question:
- “Refund”
Website/ Application Question:
- “Downloaded app but I don’t I didn’t set up any contract”
- “Installing 2 smart bulbs on one device”
- “When installing the device I can't get the sink to the casa internet”
Activation/ Cancellation Question:
- “Cancel service”
- “Cancel acct so I can register new acct”
- “Cannot activate a new smart pllug”
Payments and Charges Question:
- “Payments”
- “Plan details and payment”
- “My billing”
Return/ Replace Question:
- “Changed email and password need help reconnecting cameras”
- “Change modem”
- “Need replacement light bulbs”
Shipping and Delivery Question:
- “How get the camera to work”
- “Location problem”
Staff Question:
- “No service”
Cards Question:
- “New card”
Other Question:
- “Can’t set up plugs for lights”
- “Light prablam”
- “Set up a new smart plug”
Compare Kasa Smart Customer Service To
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