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Contact Kasa Smart Customer Service

Kasa Smart Phone Numbers and Emails

Customer Service Number:

  • (626) 333-0234
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Customer Service:

  • +861 762 900 5203

Media:

  • (310) 882-4004

Kasa Smart Emails:

Complaints/ Feedback
Customer Service
GPL Requests
Legal
Privacy Inquiries
Media
Sales/ Reservations
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Kasa Smart Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Kasa Smart Customer Service is rated at 2.6 out of 5. Consumers who contact the company are mostly neutral. More commonly used way of contact is by phone.

    Source Distribution
    96% phone 4% email
  • The best phone number to call Kasa Smart is 6263330234. 93% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Wednesday, while the shortest are on Thursday and Saturday. The average call time is 5 minutes.

  • Be prepared for the call as Kasa Smart may ask you for the following information to identify you as a customer: email or first and last name.

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Contact Information

Kasa Smart Website:

Kasa Smart Help Center:

Corporate Office Address:

TP-Link USA Corporation
10 Mauchly
Irvine, California 92618
United States

Kasa Smart Rating Based on 8 Reviews

Rating details

3.0
more details
Customer service
Price Affordability
Product or Service Quality
Diversity of Products or Services

Rating stats

Rating trend

How Good is Kasa Smart's Customer Service?

Lovenia Bfq
Lovenia Bfq
Feels Disappointed | Sep 07, 2024

I was unable to get any customer support from Kasa.

Read full quote
ALAN S Obp
ALAN S Obp
Feels Neutral | Jun 16, 2024

Devices have worked well for years. Now that I have a problem, there is no easy way to contact them.

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Verlon Njo
Verlon Njo
Feels Disappointed | May 30, 2024

The representative sent me the link to reconnect my mini plug but the steps didn’t work

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Summary of Kasa Smart Customer Service Calls

55 TOTAL
CALLS
04:43 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Kasa Smart?

Product/ Service Question:

  • “Help connecting device”
  • “My app cant connect”
  • “Can't get my little camera to work”

Request for Information Question:

  • “I need help with some connections”
  • “How to reset my Kasa cameras”
  • “Help with switch”

Payments and Charges Question:

  • “My billing”

Cards Question:

  • “New card”

Return/ Replace Question:

  • “Need replacement light bulbs”

Other Question:

  • “Can't get my Kasa smart plug to link up to my Wi-Fi”
  • “Setup issues”
  • “Camera issues”

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