Brampton, Ontario
Not resolved

This is one of the WORST, if not THE worst, online shopping experience I have ever had. I'm only giving them one star because I don't think 0 stars was an option.

Shipping? Took over a month. I ordered on December 13 and the product didn't even ship until middle of January, NOT December 22 like the site indicated. Once it did ship, I was dinged for $110 in duties and taxes on a $149 package coming from the US. I just ordered a pair of Zanerobes off of Zanerobe's website for $80, and they came from Australia 2-3 days later, with a pre-paid $24 in taxes and duties that I was fine with paying.

Service? Practically non-existent. I had to e-mail several times before I received a response, and when I did, it was a stock response from an "employee". Rude, unprofessional, and definitely did not resolve my problem.

Quality/Value? My Zanerobes came and immediately I knew something was up. They were thin, low quality and not what I am used to with Zanerobe products. Looking into this myself, as I feel as though I was given a low-quality, imposter Zanerobe product.

In conclusion, it's simple - DO NOT order from this company unless you want to pay hidden fees for subpar products.

Review about: Zanerobe Clothing.

I didn't like: Taxes and duties, Shipping time, Subpar merchandise, Fake merchandise, False advertising.

Review #593933 is a subjective opinion of a user.

Discounts and Special Offers
Customer service
Not specified
Reason of Review / Monetary Loss Poor customer service / $300
Preferred solution Let the company propose a solution

Had an Experience with Karmaloop?

Submit review


Comment as anonymous or
Terms of Service
Post Comment
Be first to start a discussion.

You May Also Like

"I purchased a pair of Reebok Zig Tech sneakers in December 2010 to give my son for his B-day in January. Four months later the low quality material on..." Read more
"It's my fault for not checking them out online first...quality is very disappointing, not even Walmart quality, the opening for the head is so small it is laughable and I..." Read more
"The Blair VIP Plus program is a complete scam. I have been charged twice on my card for a charge of $14.95 for the VIP Plus program that promised to..." Read more
"I ordered this dress from for $21.77 in size Large, thinking it was a good deal for a simple yellow dress. In the photo, the dress appeared to be..." Read more
"I am writing to you about your comment on Schult Homes. You stated about your FURNACE running constantly & your bill being so high! We also have a Schult home..." Read more
"An extremely disappointing and unprofessional real estate agent. Mr. Doring showed up late to several of our scheduled meetings, was often hard to reach on his phone in between, and..." Read more
"I am Attorney David Rosenthal representing my client Nick B. who has recently done business with Mr. Doring. Mark Doring sent a written Lease Offer to my client and is..." Read more
"On February 4th, 2017 I entered the Ferman Chrysler Dodge Dealership meeting with Ken Gilliam, Internet Manager inquiring on the purchase of a 2013 Dodge Ram 3500 they had for..." Read more