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Contact Kardia Customer Service

How to Reach a Person at Kardia

Verified Contact Information

Toll-Free Number:

  • 1-855-338-8800
Call Now
Send Message

Legal:

  • 1-650-396-8650
    Copyright Infringement Inquiries

Technical Support:

  • 1-650-257-9950
    Mobile App

Customer Service:

kcsupport@alivecor.com
Non-Secure Communications
support@alivecor.com

Jobs/ Career:

recruiting-inquiries@alivecor.com

Legal:

copyright@alivecor.com
Copyright Infringement Inquiries
privacy@alivecor.com
Privacy Inquiries
telehealthprivacy@alivecor.com
Privacy Inquiries

Kardia Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Kardia Phone Number
1 (855) 338-8800
Average Calls duration
1 minute
Most Popular Kardia Email Address
support@alivecor.com
Issue Resolution Rate
Low (16% reported full resolution)
Kardia Customer Service Rating
5 out of 5
Overall Customer Sentiment
Mostly satisfied
View full overview

How to Contact Kardia?

Most Popular Number:

(855) 338-8800
Total calls: 50 Issues resolved: 3 Last call: Jul 14, 2026

The Kardia phone number is (855) 338-8800. Call this line to receive detailed information about the devices, technology and services, membership options, B2B partnership, and more. If you seek support, have issues with the app or hardware, or need assistance with other issues, call this number as well. The phone support is available 7 days a week. Please note that phone assistance is provided in English only. Consumers who are short on time can address their inquiries online rather than call.

The Kardia email is support@alivecor.com. To email the company regarding non-secure communication, please send a note to kcsupport@alivecor.com. If you have legal issues, send them to privacy@alivecor.com, telehealthprivacy@alivecor.com, or copyright@alivecor.com. As an alternative, consumers can address all their inquiries via the Kardia website.

The Kardia hours for consumer assistance are from 8 a.m. to 8 p.m. EST on weekdays. On Saturdays and Sundays, the customer care team is available between 10 a.m. and 7 p.m. EST. The support department can be reached by phone and online during these hours. However, the regular hours may change during public holidays. For more information about the holiday closings, please contact the Kardia support team.

While contacting the company by phone or via email doesn’t work for everyone, there are additional contact options on the Kardia website. You can submit a request by getting to the “Support” page and clicking on the blue “Contact Support” button at the bottom of the page. For general information, it’s best to use a virtual assistant. To launch the chatbot, press the “Help” button in the bottom-right of the “Support” page and type in your question.

PissedConsumer Club

Contact Information

Kardia Website:

Kardia Help Center:

Corporate Office Address:

AliveCor, Inc.
189 Bernardo Street
Mountain View, California 94043
United States

Other Info (opening hours):

Hours (EST):

Monday - Friday: 8:00am - 8:00pm

Saturday - Sunday: 10:00am - 7:00pm

More contact details

Summary of Kardia Customer Service Calls

49 TOTAL
CALLS
00:55 AVG CALL
DURATION
17% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Kardia?

Product/ Service Question:

  • “Not able to connect”
  • “Pertaining to product that I order”
  • “My Kardia recordings are failing because of interference.”

Request for Information Question:

  • “How to get the icon on your cell phone”
  • “How to get icon on phone after setting up unit.”
  • “Information about Kardia card”

Activation/ Cancellation Question:

  • “Will not allow renewal”
  • “To cancel my subscription”
  • “Subscribe”

Cards Question:

  • “Can’t pair my cardio blood cuff. I never had any trouble pairing it before, but it doesn’t seem to be working and I really need this because I have unstable blood pressure and I need to know whether I need to take my medication for low blood pres”
  • “Setting up new Cardia mobile card”
  • “New credit card version will not turn”

Account Question:

  • “Lostpassword”
  • “Account status”
  • “I forgot my password and sent my number twice to no abail.”

Website/ Application Question:

  • “App”
  • “Download file”

Return/ Replace Question:

  • “Device order correction”

Staff Question:

  • “Need to start service again and pay bill for re hook up of my Kardia device.”

Other Question:

  • “Discrepancy on reports”
  • “Pribkem”
  • “Kardia machine not reading”

Compare Kardia Customer Service To

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