Contact Kardia Customer Service
How to Reach a Person at Kardia
Verified Contact Information
Toll-Free Number:
-
1-855-338-8800
Legal:
-
1-650-396-8650Copyright Infringement Inquiries
Technical Support:
-
1-650-257-9950Mobile App
Customer Service:
kcsupport@alivecor.com
Non-Secure Communications
support@alivecor.com
Jobs/ Career:
recruiting-inquiries@alivecor.com
Legal:
Kardia Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
Most Popular Kardia Phone Number
1 (855) 338-8800
Average Calls duration
1 minute
Most Popular Kardia Email Address
support@alivecor.com
Issue Resolution Rate
Low (16% reported full resolution)
Kardia Customer Service Rating
5 out of 5
Overall Customer Sentiment
Mostly satisfied
Kardia Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
| Most Popular Kardia Phone Number | 1 (855) 338-8800 |
| Average Calls duration | 1 minute |
| Most Popular Kardia Email Address | support@alivecor.com |
| Issue Resolution Rate | Low (16% reported full resolution) |
| Kardia Customer Service Rating | 5 out of 5 |
| Overall Customer Sentiment | Mostly satisfied |
| Contact Method Distribution | 89% phone, 11% email |
| Common Reasons for Contact | Product/ service, request for information and activation/ cancellation |
| Prepare before the call to Kardia | Email or first and last name |
Contact Information
Kardia Website:
Kardia Help Center:
Corporate Office Address:
AliveCor, Inc.
189 Bernardo Street
Mountain View,
California
94043
United States
Other Info (opening hours):
Hours (EST):
Monday - Friday: 8:00am - 8:00pm
Saturday - Sunday: 10:00am - 7:00pm
Summary of Kardia Customer Service Calls
49
TOTAL
CALLS
CALLS
00:55
AVG CALL
DURATION
DURATION
17%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Kardia?
Product/ Service Question:
- “Not able to connect”
- “Pertaining to product that I order”
- “My Kardia recordings are failing because of interference.”
Request for Information Question:
- “How to get the icon on your cell phone”
- “How to get icon on phone after setting up unit.”
- “Information about Kardia card”
Activation/ Cancellation Question:
- “Will not allow renewal”
- “To cancel my subscription”
- “Subscribe”
Cards Question:
- “Can’t pair my cardio blood cuff. I never had any trouble pairing it before, but it doesn’t seem to be working and I really need this because I have unstable blood pressure and I need to know whether I need to take my medication for low blood pres”
- “Setting up new Cardia mobile card”
- “New credit card version will not turn”
Account Question:
- “Lostpassword”
- “Account status”
- “I forgot my password and sent my number twice to no abail.”
Website/ Application Question:
- “App”
- “Download file”
Return/ Replace Question:
- “Device order correction”
Staff Question:
- “Need to start service again and pay bill for re hook up of my Kardia device.”
Other Question:
- “Discrepancy on reports”
- “Pribkem”
- “Kardia machine not reading”
Compare Kardia Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Kardia