Karastan Phone Numbers and Emails

Toll-Free Number:

  • (800) 234-1120
Send Message

Investors/ Franchising:

  • (706) 624-2103
  • (706) 624-2246

Karastan Emails:

Investors/ Franchising
Privacy Inquiries
Is this your business?
PissedConsumer Club

Contact Information

Karastan Website:

Karastan Help Center:

Corporate Office Address:

Mohawk Industries, Inc.
508 East Morris Street
Dalton , Georgia 30721
United States

Karastan Rating Based on 4 Reviews

Rating details

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Customer service
Product or Service Quality
Exchange, Refund and Cancellation Policy

Rating stats

Rating trend

Summary of Karastan Customer Service Calls

00:00 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Karastan?

Product/ Service Question:

  • “Inquiring to order a carpet”
  • “Angry about quality of carpet”
  • “Warranty information”

Request for Information Question:

  • “Checking on a carpet called freedom shores”
  • “Cleaning question”

Staff Question:

  • “Recommend rug cleaning service”

Other Question:

  • “Dispeased wih my rugs. Thread are popping up everywhere. Haven't had it that long”
  • “Availability cypress Eduardo olive and moss 9x12”
  • “Unsatisfactory installs”


Related Companies

Mohawk Industries, Pergo, Mohawk Flooring, Daltile, Mohawk Home


Karastan specializes in design and manufacturing of carpets and rugs. The company was founded by Marshall Field in 1928. Its headquarters is based in Rochester, New York, United States. The company offers Metropolitan Collection, Karastan Wools, and SmartStrand Forever Clean carpets with protection system covering all pets and all accidents. The company also provides rugs with non-allergenic, sound absorbing, environmentally friendly, and thermo-bonded surface. It has financing solutions. Karastan has a chain of retailers and dealers throughout the United States. The company also offers certified aging in place specialist and certified interior designer for custom homes and projects. Customer assistance is provided by email.

Karastan reviews and complaints

Karastan is ranked 603 out of 2311 in Furniture and Decor category

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