Karastan Phone Numbers and Emails

Toll-Free Number:

  • (800) 234-1120

Investors/ Franchising:

  • (706) 624-2103
  • (706) 624-2246

Karastan Emails:

Investors/ Franchising
Privacy Inquiries

Karastan Contact Information

Karastan Website:

Karastan Help Center:

Corporate Office Address:

Mohawk Industries, Inc.
508 East Morris Street
Dalton , Georgia 30721
United States
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Karastan Rating Based on 3 Reviews

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Customer service
Product or Service Quality
Delivery Service

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Summary of Karastan Customer Service Calls

00:00 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Karastan Customer Service?

Request for Information Question:

  • “Cleaning question”

Other Question:

  • “Warranty information”


Karastan Warranty
To read more: https://www.karastan.com/support-care/warranty-information
Karastan Terms of Service
WWW.KARASTAN.COM IS SORRY, CURRENTLY NO RETAILERS IN THE CLIENT'S AREA. The User of Website are encouraged to use and enjoy The Site, and with The User's use of The Site, The User of company services agree to these Terms of Service and Legal Notices set forth below and the disclaimers and terms and conditions stated on The Site ("Terms of Service"). The Customer may download material displayed on The Site for non-commercial, personal use provided The User of Website also retain all copyright, trademark and other proprietary notices contained in the material, do not modify or alter the material and do not copy or post the material on any network computer or broadcast the material in any media. It is strictly prohibited to modify, transmit, distribute, reuse, repost, "frame" or use the content of The Site including the text, images, audio and/or video for public or commercial purposes without written permission from an authorized representative of Mohawk Carpet Corporation. It is strictly prohibited to download the images of the products within this site.
To read more: https://www.karastan.com/terms
Karastan Privacy Policy
KARASTAN IS SORRY, CURRENTLY NO RETAILERS IN THE USER'S AREA. This Privacy Policy explains the privacy and security practices for any website, application, mobile browser, social media account, or service operated by Mohawk Industries, Inc., or any of its subsidiaries, divisions, affiliates, or related companies ("Mohawk", The Company, www.karastan.com, Karastan's' as appropriate) that links to this Privacy Policy (collectively, Company's "sites"), and it applies to any individual that uses or accesses any site. The Company are the world's largest flooring company with flooring options in over 30 categories. This policy applies to Karastan's' corporate operations and Company's businesses that are headquartered in the United States. Company's businesses located outside of the United States maintain their own privacy policies that are subject to local law. Please refer to the policy of the local business whenever The Customer are engaging with a Mohawk affiliate that is headquartered outside of the United States.
To read more: https://www.karastan.com/privacy
Top Karastan Products

Barrocco Mineral Water Carpet, Rug

Karastan Pros and Cons

Cons: Durability

Related Companies

Mohawk Industries, Pergo, Mohawk Flooring, Daltile, Quick Step


Karastan specializes in design and manufacturing of carpets and rugs. The company was founded by Marshall Field in 1928. Its headquarters is based in Rochester, New York, United States. The company offers Metropolitan Collection, Karastan Wools, and SmartStrand Forever Clean carpets with protection system covering all pets and all accidents. The company also provides rugs with non-allergenic, sound absorbing, environmentally friendly, and thermo-bonded surface. It has financing solutions. Karastan has a chain of retailers and dealers throughout the United States. The company also offers certified aging in place specialist and certified interior designer for custom homes and projects. Customer assistance is provided by email.

Karastan reviews and complaints

Karastan is ranked 449 out of 1637 in Furniture and Decor category

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