Contact Karastan Customer Service
Karastan Phone Numbers and Emails
Toll-Free Number:
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(800) 234-1120
Investors/ Franchising:
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(706) 624-2103
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(706) 624-2246
Karastan Emails:
Karastan Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Karastan is 8002341120. 100% of consumers used this number to address their issues and concerns.
The longest wait times are on Monday, while the shortest are on Friday and Tuesday.
People call Karastan mainly because of product/ service, request for information and staff.
Contact Information
Karastan Website:
Karastan Help Center:
Corporate Office Address:
Summary of Karastan Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Karastan?
Product/ Service Question:
- “Warranty”
- “Inquiring to order a carpet”
- “Angry about quality of carpet”
Request for Information Question:
- “Checking on a carpet called freedom shores”
- “Cleaning question”
Website/ Application Question:
- “Unsatisfactory installs”
Staff Question:
- “Recommend rug cleaning service”
Other Question:
- “Dispeased wih my rugs. Thread are popping up everywhere. Haven't had it that long”
- “Availability cypress Eduardo olive and moss 9x12”
- “My new carpeting is sprouting. What vacuum is best to use?”
About
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Karastan specializes in design and manufacturing of carpets and rugs. The company was founded by Marshall Field in 1928. Its headquarters is based in Rochester, New York, United States. The company offers Metropolitan Collection, Karastan Wools, and SmartStrand Forever Clean carpets with protection system covering all pets and all accidents. The company also provides rugs with non-allergenic, sound absorbing, environmentally friendly, and thermo-bonded surface. It has financing solutions. Karastan has a chain of retailers and dealers throughout the United States. The company also offers certified aging in place specialist and certified interior designer for custom homes and projects. Customer assistance is provided by email.
Karastan is ranked 623 out of 3013 in Furniture and Decor category
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