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Kapwing Phone Numbers and Emails

Customer Service Number:

  • (415) 390-6064
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Kapwing Emails:

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Kapwing Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    73% phone 27% email
  • The best phone number to call Kapwing is 4153906064.

  • The longest wait times are on Tuesday, while the shortest are on Sunday and Monday. The average call time is 1 minute.

  • People call Kapwing mainly because of request for information, refund, payments and charges.

View full overview ›

How to Contact Kapwing?

Most Popular Number:

(415) 390-6064
Total calls: 30 Last call: Jul 18, 2025

The Kapwing Customer Service Phone Number is 415-390-6064. They strive to be your go-to support and make sure that you get the best video editing and rendering services. It doesn’t matter if you have faced some problems on the Kapwing website or just have questions about it, Kapwing support reps are here for you. Feel free to contact us at 415-390-6064 and we shall be glad to help you. Do not be afraid to contact them if you have any questions or concerns and they will be happy to help you as much as possible and as fast as possible.

To seek help with any of their services, get more information on the features, you can contact them through this Kapwing contact help@kapwing.com. You can always contact their support team to help you with the issues you may have and ensure you enjoy our platform to the fullest. When contacting them, please ensure that you give as many details about the problem or issue you are presenting as possible, this could be the type of file you are working with, the error message you are facing or the specific feature or effect you want to apply.

The Kapwing address is located at 255 Golden Gate Avenue, San Francisco, California, 94102, United States of America. This is the official address of our company’s headquarters where their developers, designers, and customer support are based to create and maintain the best video editing and rendering services. If you are ever in the vicinity of San Francisco they would very much like it if you were to pay them a visit. However, do make sure that you are booking for an appointment because their offices are not open for the general public without appointments.

The support service of Kapwing is here to help you with any issues Monday through Friday, from 9:00 AM to 5:00 PM PST. These hours they can be contacted through email or through the live chat on the website. It is their goal to deliver you prompt and quality assistance to ensure that you can return to producing great videos with little to no hassle. Barring normal working hours, the support team is always on hand to attend to issues of Emergences through email. Just drop a message and they will respond to you at the earliest possible time.

PissedConsumer Club

Contact Information

Kapwing Website:

Kapwing Help Center:

Corporate Office Address:

Kapwing
255 Golden Gate Ave
San Francisco, California 94102
United States

Kapwing Rating Based on 3 Reviews

Rating details

1.7
more details
Product or Service Quality
Website
Customer service
Value for money

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Rating trend

Summary of Kapwing Customer Service Calls

30 TOTAL
CALLS
00:45 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Kapwing?

Request for Information Question:

  • “Video Deletion Request”
  • “Request for deletion of illegal video”
  • “Editing help”

Payments and Charges Question:

  • “Billing”
  • “Need a receipt for our pro Plan”
  • “Unauthorized payment to my account”

Refund Question:

  • “I need my refund.”
  • “Refund”

Activation/ Cancellation Question:

  • “Cancellation”

Staff Question:

  • “Discontinue service/enrollment”

Other Question:

  • “Emergency”
  • “I can't upload my project to WhatsApp”

Compare Kapwing Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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